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Xoxoday Plum supports market-specific tenant deployments that give each country or region a fully independent, configured environment—covering catalogue curation, branding, language, currency, role-based access controls, and reporting—while optionally maintaining centrally standardised governance across the entire organisation.
Operating a rewards and incentives programme across multiple countries introduces real complexity: local regulations, tax treatments, preferred reward types, and cultural norms differ significantly from one market to the next. Xoxoday Plum addresses this by deploying each market as a separate tenant instance, ensuring that regional operations never overlap at the data or configuration level. Each tenant instance maintains full logical data segregation, so user data, redemption records, and reward budgets in one market are never accessible to administrators or managers in another. This architecture supports compliance with data residency requirements and simplifies audit trails when connecting Xoxoday Plum to HRIS systems such as Workday, SAP SuccessFactors, or Darwinbox. Within each market instance, catalogue administrators curate a distinct catalogue tailored to local preferences and available reward categories. A team in the UAE surfaces gift cards and experiences relevant to that market, while a team in India sees a catalogue shaped around domestic brands, vouchers, and merchandise—managed independently without affecting any other region’s setup. Branding, language, and currency settings are configured at the tenant level. An administrator rolling out Xoxoday Plum across Europe can set each country instance to display in the local language, apply the correct currency (EUR, GBP, SEK), and reflect regional brand identity—without requiring central IT involvement for each change. Role-based access controls are applied per instance, so regional HR managers, finance approvers, and programme administrators each receive only the permissions relevant to their market. Market-level reporting dashboards give local teams visibility into spend, redemption rates, and engagement metrics for their geography, without exposing cross-market data. Organisations that want to standardise governance across markets—such as enforcing a common approval workflow or maintaining ISO 27001–aligned security policies across all instances—can do so through centrally managed configuration templates. Regional teams retain operational autonomy while the organisation maintains a consistent, auditable Xoxoday Plum posture across its entire footprint. Learn more: Xoxoday Plum Help Centre — General

Multi-currency and localisation support

Learn how Xoxoday Plum handles currency conversion, language settings, and regional catalogue localisation across multiple markets.

Role-based access control

Understand how Xoxoday Plum’s RBAC model lets you assign scoped permissions to administrators, managers, and approvers at the instance level.