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Xoxoday Plum follows a structured release cadence, delivering major product enhancements on a monthly basis and security or bug-fix patches on-demand, supported by proactive release newsletters and detailed upgrade guides for both SaaS and on-premise deployments.
Xoxoday Plum operates on a predictable release cadence built around transparency and operational continuity. Major feature enhancements are rolled out monthly, while minor improvements, bug fixes, and security patches are deployed as needed outside the standard cycle. This ensures the platform stays current and secure without tying critical fixes to a fixed calendar window. Before each release, Xoxoday Plum issues a release newsletter to all clients. The newsletter details upcoming features, resolved issues, performance improvements, and the estimated rollout window. For organisations running Xoxoday Plum alongside HR systems such as Workday, SAP SuccessFactors, or Darwinbox, advance notice of the rollout window gives IT and HR operations teams time to schedule integration validation and regression checks before changes go live. On-premise customers receive release updates as version-controlled packages at defined intervals. Each package includes release notes, compatibility matrices, and step-by-step upgrade guides tailored for enterprise IT environments. This allows internal teams to align Xoxoday Plum upgrades with their own change-management processes, approval windows, and governance policies without any ambiguity about what is changing or why. Xoxoday Plum’s engineering and support teams remain available throughout the deployment process for on-premise rollouts. Whether your organisation is applying a security patch or migrating to a major release, hands-on assistance is available to resolve compatibility issues and confirm that the upgrade completes without disruption to live reward and incentive programmes. This dual-track approach reflects Xoxoday Plum’s commitment to security and auditability across both deployment models. Organisations maintaining compliance with standards such as ISO 27001 or SOC 2 Type II benefit from the ability to demonstrate a controlled, documented change-management process — since every release is accompanied by written artefacts that satisfy audit requirements for change records and version tracking. The net result is a release model where SaaS customers get continuous, transparent improvements and on-premise customers retain full control over when and how updates are applied — both with the documentation and support needed to proceed with confidence. Learn more: [Xoxoday Plum Help Centre — Technical requirement](

How does Xoxoday Plum handle data security and compliance?

Understand how Xoxoday Plum protects data at rest and in transit, and how it aligns with standards such as ISO 27001 and SOC 2 Type II.

What uptime and SLA guarantees does Xoxoday Plum offer?

Learn about Xoxoday Plum’s availability commitments, incident response process, and how SLA terms are structured for enterprise customers.