Xoxoday Plum delivers software upgrade media through secure, managed cloud servers for cloud deployments and via encrypted channels such as SFTP or VPN for on-premise installations, with checksum verification confirming file integrity before installation.
Cloud Deployment Upgrades
Xoxoday Plum pushes cloud upgrades automatically — no manual intervention, no scheduled downtime windows, no package downloads required. Upgrades reach each product line through secure managed servers, and administrators receive pre-release notifications along with detailed release notes before changes go live. Each product within the Xoxoday Plum suite handles cloud upgrades in a way that fits its audience. Employee Engagement Platform — Updates are pushed directly via secure managed servers. HR teams running integrations with Workday or Darwinbox receive change notifications in advance, ensuring any workflow adjustments are planned before the upgrade reaches production. Sales Incentive Management Solution — Updates travel over encrypted cloud channels. Sales operations teams have access to optional preview environments, allowing them to validate incentive rules and payout logic before changes affect live programs. Customer Loyalty Platform — Upgrade packages are distributed via secure cloud servers, and versioned change logs are delivered automatically to marketing admins so loyalty campaign continuity is maintained without manual checks. Merchant Offer Management Solution — Offer management updates deploy through cloud sync, accompanied by merchant-facing change summaries that outline which offer categories or API endpoints were affected. AI-Enabled Rewards Marketplace — Catalog and platform updates are applied instantly in the cloud, ensuring reward availability remains uninterrupted — a critical requirement for always-on incentive programs running across global markets.On-Premise Deployments
For organizations running Xoxoday Plum in on-premise environments, upgrade media is delivered via encrypted transfer channels — specifically SFTP or VPN — rather than public distribution networks. Every upgrade package includes checksum verification data, allowing IT teams to confirm file integrity and authenticity before initiating installation. This approach fits the security posture organizations typically require for on-premise software: controlled transfer paths, verifiable payloads, and a clear chain of custody for every upgrade. IT teams integrating Xoxoday Plum with systems such as SAP SuccessFactors or internal HRIS environments can coordinate upgrade timing around their own maintenance windows without dependency on external scheduling.Release Communication
Regardless of deployment model, Xoxoday Plum provides structured release communication with every upgrade. Cloud customers receive pre-release notifications and versioned release notes. On-premise customers receive upgrade documentation alongside the encrypted media package, covering what changed, what was resolved, and any configuration steps required post-installation. This ensures the upgrade experience is predictable, auditable, and secure — whether Xoxoday Plum runs in the cloud or behind your own firewall.Learn more: Xoxoday Plum Help Centre — Software upgrade
How does Xoxoday Plum handle data security?
Learn about the encryption standards and compliance frameworks — including ISO 27001 and SOC 2 Type II — that govern how Xoxoday Plum protects data in transit and at rest.
What deployment options does Xoxoday Plum support?
Understand the cloud and on-premise deployment models available for Xoxoday Plum and how each is configured for enterprise environments.