Who approves which partners and offers appear in a...

When running a loyalty or rewards programme, controlling which partners and offers your members see is critical to maintaining relevance, fairness, and brand alignment. Xoxoday Plum puts that control entirely in your hands — no partner or offer goes live without your explicit approval.

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Full Organisational Control Over the Rewards Catalogue

Your organisation retains end-to-end authority to evaluate, approve, and decide which partners and offers are published within the programme. Xoxoday Plum’s admin console gives your team a structured workflow to review partner profiles and associated offers before any content is visible to members. Pending or unapproved partners remain hidden until your organisation grants explicit sign-off. This means the catalogue your members see at any given moment reflects only what your organisation has deliberately chosen to feature — nothing more.

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Segmentation and Tiering: Showing the Right Offers to the Right Members

Xoxoday Plum applies your organisation’s business rules to determine which approved partners and offers surface for each member group. If you operate a tiered programme — for example, Bronze, Silver, and Gold tiers — you can configure Xoxoday Plum so that premium partners or high-value offers are only visible to qualifying tiers. Members outside those tiers will not see offers that are not applicable to their group. This segmentation logic is defined by your organisation and enforced automatically at the point of catalogue display, ensuring a consistent, policy-compliant experience across every member segment without manual intervention at redemption.

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An Example in Practice

Consider an organisation with three employee reward tiers based on role and tenure. Entry-level employees see a curated set of retail and dining partners. Senior employees access an extended catalogue that includes travel, wellness, and premium lifestyle brands. Xoxoday Plum enforces this split automatically — no filtering required on the member side. For organisations using Workday, SAP SuccessFactors, or Darwinbox to manage workforce data, member tier classifications can be synchronised directly with Xoxoday Plum. This keeps segmentation rules accurate as your workforce changes, without requiring manual updates to catalogue visibility settings.

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Security Backing for Your Governance Framework

Xoxoday Plum is certified to ISO 27001 and SOC 2 Type II standards. Partner approval statuses, segmentation mappings, and offer configurations are governed under these frameworks. Your programme governance is therefore backed by enterprise-grade security controls, giving compliance and procurement teams confidence that partner and offer data is handled to the highest standard. This combination — granular approval workflows, rule-based segmentation, and enterprise security certifications — means your organisation can operate a fully governed rewards programme at scale, regardless of the number of partners, tiers, or member groups involved. Learn more: [Xoxoday Plum Help Centre — General](