Xoxoday Plum supports high-volume reward distribution through bulk recipient uploads (up to 10,000 records per file), API-triggered sends, time-based scheduling, and rule-based workflows delivered via email, SMS, or shareable reward links.
Bulk Distribution Without Bottlenecks
Administrators can upload recipient lists directly through the Xoxoday Plum admin portal using a structured file, supporting up to 10,000 records in a single upload. Each row maps to an individual reward — including value, reward type, and delivery preference — so a quarterly incentive run that once took days of manual effort can be dispatched in minutes. Individual sends are equally supported when precision matters more than scale. Delivery channels span email, SMS, and shareable reward links, giving programme managers the flexibility to meet recipients where they are. For a global organisation running a cohort-based sales incentive, shareable links are especially effective when verified email lists are incomplete or recipients span multiple geographies.Automation: Scheduled, API-Triggered, and Rule-Based
Xoxoday Plum’s automation layer covers three distinct patterns that most enterprise programmes require. Time-based scheduling lets administrators set reward sends for a future date and time — useful for birthday rewards, work anniversary milestones, or end-of-quarter bonuses that must arrive on a specific day regardless of who is in the office. Seasonal campaigns like Diwali gifting or year-end recognition events can be queued weeks in advance. API-triggered sends integrate reward issuance directly into existing business systems. When a milestone is logged in a platform like Workday or SAP SuccessFactors, the connected API call fires a reward without any manual intervention. The same pattern works for sales CRMs, learning management systems, and custom internal tools — any system that can make an API call can trigger a Xoxoday Plum reward. Rule-based workflows go a step further by defining conditional logic: if a participant completes a defined action or crosses a performance threshold, a reward is issued automatically. This is well suited to always-on programmes such as employee referral bonuses or customer loyalty tiers, where human review at each step would create delays and inconsistency.Designed for Recurring and Event-Driven Programmes
Xoxoday Plum handles both recurring programmes — where the same reward logic runs on a defined cadence — and one-off event-driven campaigns. A monthly wellness reimbursement, a one-time product-launch incentive, and an ongoing peer recognition scheme can all coexist and run independently within the same admin environment. For teams managing reward operations at scale, this means less operational overhead, fewer errors from manual data entry, and full audit visibility over every distribution batch. Learn more: [Xoxoday Plum Help Centre — Process, Strategy & Methodology](How does the Xoxoday Plum API work for reward automation?
Learn how API-triggered sends connect Xoxoday Plum to Workday, SAP SuccessFactors, and custom internal systems for hands-free reward issuance.
What reward delivery channels does Xoxoday Plum support?
Understand how email, SMS, and shareable reward links work across different programme types and recipient demographics.