Are all reward transactions visible in Plum ledger reports?

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Complete transaction visibility across every ledger

Xoxoday Plum maintains a unified ledger that records all transaction types in a single, structured view. Every redemption event, refund credit, and wallet top-up appears in the same report, so finance and operations teams never need to cross-reference multiple data sources to close a reconciliation cycle. This design removes the manual effort typically associated with reward programme accounting. Rather than exporting separate files for different transaction categories, admins access one consolidated report that maps directly onto standard MIS formats.

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How reconciliation works in practice

When your organisation runs a quarterly incentive cycle, every point redemption made by a recipient and every corresponding wallet adjustment is stamped with a timestamp, transaction ID, and event type. If a redemption is reversed, the refund entry appears in the same ledger row sequence, preserving the audit trail without gaps. Admins can download these reports as structured files directly from the Xoxoday Plum dashboard. For organisations that have automated their financial close process through tools like SAP SuccessFactors or Workday, the API retrieval option lets you pull transaction data programmatically and pipe it into existing workflows without manual intervention.

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Alignment with standard financial protocols

Xoxoday Plum structures ledger data to align with conventional MIS and reconciliation workflows. The transaction schema follows a debit-credit format that accounting teams recognise immediately, reducing the onboarding time for finance stakeholders who are new to the programme. For organisations operating under strict financial controls—particularly those working toward or maintaining certifications such as ISO 27001 or SOC 2 Type II—the immutable transaction log provides the evidence chain required during audits. Each entry is tamper-evident and tied to an admin action, giving compliance teams a reliable paper trail.

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API access for automated reporting

Beyond manual exports, Xoxoday Plum exposes ledger data through its REST API. This allows your engineering or BI team to schedule automated pulls, feed transaction records into dashboards like Tableau or Power BI, or sync data into an ERP such as Darwinbox without waiting for a monthly manual export. The API response includes the same fields available in the dashboard export—transaction type, amount, status, and timestamps—so there is no discrepancy between what finance sees in the UI and what your automated pipelines consume.

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Learn more: [Xoxoday Plum Help Centre — Reward Transaction](