Xoxoday Plum provides a complete merchant and storefront management suite—including bulk onboarding, storefront-level offer activation, PIN-based redemption verification, and role-based access control—designed to support large-scale rewards network operations without added administrative complexity.
Bulk Merchant Onboarding and Multi-Store Setup
Xoxoday Plum supports bulk merchant onboarding, allowing administrators to add large volumes of merchants simultaneously rather than configuring each one individually. Every merchant can operate multiple storefronts independently, each with its own offer types, activation windows, and redemption rules. This structure suits organisations running region-specific or department-specific campaigns where centralised governance and localised flexibility are both required.Storefront-Level Offer Management
Administrators can manage and activate offers at the individual storefront level, providing precise control over what each location presents to participants. An offer can be switched on or off for one storefront without affecting any other in the same merchant network. This proves especially useful when your organisation runs targeted promotions—such as a campaign scoped to a single business unit—that should not surface universally across every redemption touchpoint.PIN-Based Redemptions to Prevent Misuse
Xoxoday Plum uses PIN-based redemption verification as a practical safeguard against unauthorised or accidental reward usage. When a participant redeems a reward at a merchant storefront, a unique PIN validates the transaction before it is processed. This adds a meaningful layer of fraud prevention without introducing friction that disrupts the end-user experience.Role-Based Access Control for Admin and Staff
Xoxoday Plum enforces role-based access control (RBAC) across its merchant management interface, ensuring each administrator or staff member can view and act on only what their assigned role permits. A regional account manager cannot inadvertently modify global merchant configurations, and a storefront-level staff member cannot access programme-wide reporting. For organisations operating within compliance frameworks such as ISO 27001 or SOC 2 Type II, this access model directly supports audit and governance requirements.Connecting Merchant Management to Broader Reward Workflows
When Xoxoday Plum is integrated with HR systems such as Workday, SAP SuccessFactors, or Darwinbox, reward triggers generated by those platforms flow into the same verified merchant ecosystem. Redemption confirmation events can be surfaced through Slack or Microsoft Teams, keeping participants and programme administrators informed in real time. This end-to-end connection ensures the rewards your people earn are processed through a controlled, auditable storefront network from trigger to fulfilment. Learn more: [Xoxoday Plum Help Centre — Overview](How does Xoxoday Plum handle reward redemption workflows?
Understand how PIN-based and digital redemption flows work end-to-end across merchant storefronts in Xoxoday Plum.
What access control and permissions does Xoxoday Plum support?
Learn how RBAC in Xoxoday Plum governs admin, manager, and staff permissions across campaigns and storefronts.