Xoxoday Plum supports tier and segment-based offer eligibility—including visible-but-locked offers—configurable validity and expiry windows, admin-controlled partner catalogue management with RBAC and audit logs, and in-app offer sharing with save and favourite capabilities.
Tier and Segment-Based Offer Eligibility
Xoxoday Plum lets administrators define which offers are visible and redeemable based on a member’s tier or segment. A junior-tier member can see that a premium offer exists—creating aspiration and a clear upgrade incentive—while redemption remains locked until they qualify. This visible-but-locked mechanic keeps programme management lean and removes the need to maintain multiple parallel catalogues. For programmes integrated with Workday or Darwinbox, employee grade data can feed directly into tier rules, so the right offers reach the right people automatically without manual curation after each HR cycle.Configurable Expiry Controls
Offer validity, voucher expiry, and booking expiry windows are each independently configurable in Xoxoday Plum. Administrators can set short-window flash offers to drive urgency or longer windows for milestone rewards that employees need time to plan around. Points expiry is governed separately at the loyalty layer, giving programme designers fine-grained control that keeps programme economics predictable without penalising active members unexpectedly.Partner Catalogue Management
Xoxoday Plum provides a full admin toolkit for managing the partner and offer catalogue. Administrators can add new partners, update existing offer details, or pause live offers—all within a role-based access control (RBAC) framework. Approval workflows and audit logs ensure every change is tracked and attributable, which is essential for programmes operating under compliance frameworks such as ISO 27001 or SOC 2 Type II. Your organisation retains complete visibility over who changed what and when.Offer Sharing and Social Engagement
Members can share offers directly inside Xoxoday Plum using in-app deep links, making it straightforward to surface relevant rewards across internal channels such as Slack or Microsoft Teams. A save and favourite feature lets members bookmark offers they intend to redeem later, reducing drop-off at the moment of intent. Outbound campaign communications—promotional emails, push notifications, and targeted nudges—are coordinated by your organisation’s engagement teams and can be layered on top of the in-app experience without duplicating effort. Together, these four capability areas give programme administrators the tools to run sophisticated, multi-tier reward ecosystems from a single platform. Learn more: [Xoxoday Plum Help Centre — General](How does loyalty points expiry work in Xoxoday Plum?
Understand how Xoxoday Plum governs points expiry at the loyalty layer, including rule configuration and member notification options.
How does RBAC work for catalogue management in Xoxoday Plum?
Learn how role-based access control, approval workflows, and audit logs protect your partner catalogue in Xoxoday Plum.