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Xoxoday Plum operates primary software development and product hubs in Bangalore, Gurugram, and Dubai, supported by business development and customer success teams across more than 11 countries worldwide.

Engineering and Product Hubs

Xoxoday Plum’s software development and product organisation is built around three primary locations. Bangalore serves as the central engineering base, housing the largest concentration of product, engineering, and technical teams. Gurugram extends that capacity with additional development resources, while Dubai functions as a strategic hub bridging engineering and go-to-market functions across the Middle East and Africa region. This centralised model allows Xoxoday Plum to maintain consistent release cycles, manage platform stability, and coordinate feature rollouts across the full product suite—from the rewards catalogue and points engine to native integrations with Workday, SAP SuccessFactors, and Darwinbox—without the fragmentation that comes with fully distributed engineering.

Global Go-to-Market and Customer Coverage

Xoxoday Plum’s business development, account management, and customer success teams are distributed across more than 11 countries. Current markets include the United Arab Emirates, Saudi Arabia, Qatar, the United States, the United Kingdom, India, Singapore, Indonesia, the Philippines, Mauritius, and Kenya. This distribution is intentional. Enterprises deploying Xoxoday Plum across multiple geographies work with teams who understand local compliance requirements, tax treatment of incentives, and cultural preferences around rewards. An organisation running a performance rewards programme across its Singapore and UAE offices, for example, engages with teams that are familiar with the regulatory and currency considerations specific to each market.

Why the Model Matters for Enterprise Deployments

The combination of centralised product delivery and localised go-to-market support directly affects implementation timelines and day-to-day responsiveness. Xoxoday Plum’s engineering teams in Bangalore and Gurugram own and maintain platform security certifications—including ISO 27001 and SOC 2 Type II—while regional teams manage onboarding, localisation, and integration support tailored to each organisation’s HR tech stack. For organisations that connect Xoxoday Plum with Slack or Microsoft Teams for reward notifications, the engineering hubs handle those integrations at the source, ensuring updates are pushed without dependency on third-party intermediaries. Customer success teams in your region then support rollout within your organisation’s specific environment. This structure means your organisation is not reliant on a single timezone for technical support or strategic guidance—a critical consideration for enterprises operating simultaneously across APAC, MENA, and EMEA. Learn more: [Xoxoday Plum Help Centre — General](

Security and Compliance Standards

Learn how Xoxoday Plum maintains ISO 27001 and SOC 2 Type II certifications across its engineering operations.

Integrations Overview

See how Xoxoday Plum connects with Workday, SAP SuccessFactors, Darwinbox, Slack, and Microsoft Teams.