Skip to main content

Xoxoday Product FAQs

Detailed answers about Xoxoday and our three products — what they do, what they support, how they integrate, and how your data is protected. Search across everything, or browse below.

Browse the answers

Xoxoday as a company, and each of the three products.

Company-level answers about Xoxoday — security, compliance, infrastructure and how we deliver.

Employee engagement, recognition and rewards, surveys, and the social intranet.

Rewards, incentives and payouts — the catalogue, campaigns and money movement.

Customer loyalty — programme design, members, campaigns and redemption.

Common evaluation topics

The questions we are asked most often, answered for each product.

Security & data privacy

Encryption, access control, vulnerability management, data residency and disaster recovery.

Compliance & certifications

ISO 27001, SOC 2 Type II, GDPR, CCPA, PCI DSS and third-party assurance.

Integrations & APIs

HRMS and CRM connectors, SSO, webhooks, and what the public APIs expose.

Analytics & reporting

Dashboards, standard and custom reports, exports, and what data you can get out.

Implementation & onboarding

How a rollout is planned, tracked and staffed, and how long it actually takes.

Support & SLAs

Support model, coverage hours, escalation paths and the uptime we commit to.

© 2026 Xoxoday, Inc. · Make every day rewarding.