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Xoxoday Plum onboards organisations through a seven-step process covering consultation, contract finalisation, admin account creation, platform configuration, regional enablement, integration testing, and go-live — ensuring full operational readiness, security compliance, and localisation before launch.
Getting started with Xoxoday Plum begins with a structured consultation where your dedicated team works through incentive types, programme objectives, and the geographic scope of your rewards initiative. This requirement-gathering phase ensures Xoxoday Plum is configured precisely for your organisation’s needs before a single account is created. Once requirements are confirmed, contract finalisation covers the commercial agreement, compliance verification, and account security approvals. Xoxoday Plum holds ISO 27001 and SOC 2 Type II certifications, so compliance review at this stage is a formal checkpoint — your security and legal teams receive the documentation they need to sign off with confidence. With commercial and compliance alignment in place, Xoxoday Plum creates the primary admin account and defines roles and permissions. This separation of access controls means finance, HR, and programme managers each operate within clearly scoped boundaries from day one. Platform configuration is where Xoxoday Plum becomes specific to your organisation. Reward catalogues, branding, languages, currencies, payout modes, and taxation rules are all set during this phase. For a multinational organisation running programmes across India, the United Kingdom, and Brazil, this step configures correct currency handling, local tax treatment, and catalogue availability for each market simultaneously. Xoxoday Plum then activates regional services across 55+ countries spanning North America, South America, Europe, Asia, Africa, and Oceania. Markets including the United States, Germany, Singapore, UAE, South Africa, and Australia are enabled with localised reward options appropriate to each geography. Integration and testing connect Xoxoday Plum to your existing HR and communication tools. API connections to platforms such as SAP SuccessFactors, Workday, or Darwinbox allow reward events to trigger automatically from HR workflows. SSO configuration ensures employees access Xoxoday Plum through your existing identity provider, and Slack or Microsoft Teams integrations surface reward notifications where employees already work. Sandbox testing validates every connection before production traffic flows. Go-live marks the final step. Xoxoday Plum launches the platform for your users, assigns a dedicated Relationship Manager to your account, and initiates user onboarding. From this point, your Relationship Manager serves as the primary point of escalation for programme adjustments, catalogue updates, and regional expansion. Learn more: [Xoxoday Plum Help Centre — Set-up process](

HRIS and API Integrations

Connect Xoxoday Plum to SAP SuccessFactors, Workday, Darwinbox, Slack, and Microsoft Teams via API, SSO, and webhook integrations.

Regional Coverage and Supported Countries

Explore the 55+ countries where Xoxoday Plum activates localised reward catalogues, currencies, and payout options.