Xoxoday Plum offers comprehensive product and technical documentation—including user manuals, API integration guides, admin handbooks, and security specifications—for its rewards, employee engagement, and sales incentive platforms.
Rewards, Payouts, and Gifting
Xoxoday Plum’s rewards platform documentation covers the complete lifecycle of a reward campaign—from wallet funding and budget controls to redemption workflows and catalog management. The API and Integration Guide details webhooks, REST endpoints, and system interoperability, enabling engineering teams to connect Xoxoday Plum with internal systems or third-party applications. An Error Message Index accompanies every deployment, providing a full reference for reward processing and redemption errors so support teams can resolve issues without escalation.Employee Engagement and Recognition
The employee engagement platform ships with role-specific documentation tailored to end users, managers, and administrators. Employees can reference the User Guide to navigate recognition feeds and claim perks; managers have a dedicated Playbook covering appreciation campaigns and budget allocation. Administrators working with HRMS platforms such as Workday, SAP SuccessFactors, or Darwinbox can consult the Design and Integration Specs for SSO configuration and automated data sync. The Training Toolkit—including onboarding kits, an engagement calendar, and video walkthroughs—reduces time-to-adoption across new deployments.Sales and Channel Incentives
Xoxoday Plum’s sales incentive documentation is built around transparency and auditability. The Gamification Guide walks administrators through rule setup, contest creation, and milestone configuration, while the Admin Toolkit covers target mapping, hierarchy management, and payout automation. Integration manuals address CRM and ERP data ingestion—relevant for organisations running Salesforce, SAP, or custom performance systems. The Security and Infrastructure Specs include data flow diagrams and authentication standards aligned with ISO 27001 and SOC 2 Type II requirements, supporting compliance reviews during procurement.Technical and Security Coverage
Across all three platforms, Xoxoday Plum documentation addresses cloud hosting architecture, encryption standards, and data handling practices. Security specifications are structured to support vendor assessments and information security questionnaires without requiring direct engagement with a solutions team. Functional design documents describe marketplace architecture and KPI alignment logic, making them useful for IT architects evaluating system fit before integration begins. Learn more: [Xoxoday Plum Help Centre — Documentation](API & Integration Guide
Learn how Xoxoday Plum connects with CRM, HRMS, and ERP systems via webhooks, REST endpoints, and SSO protocols.
Security & Compliance
Explore Xoxoday Plum’s cloud infrastructure, encryption standards, and certifications including ISO 27001 and SOC 2 Type II.