Xoxoday Plum gives program administrators complete authority over which partners and offers are onboarded and displayed in their rewards experience — no partner or offer goes live without explicit approval from your team.
Full Administrative Control Over Your Rewards Catalog
When running a branded rewards program on Xoxoday Plum, one of the most common governance questions is: who decides what employees, customers, or members actually see and can redeem? The answer is straightforward — your organization does. Xoxoday Plum is built so that program owners hold end-to-end control over the rewards catalog. No partner is onboarded, and no offer is published, without going through your approval workflow. This applies whether you are managing a global employee recognition program, a customer loyalty initiative, or a channel partner incentive scheme.How the Approval Workflow Works
Administrators access the Xoxoday Plum admin console to review, approve, or reject partners and offers before they become visible to end users. The platform enforces a clear separation: the underlying catalog that Xoxoday Plum maintains globally is available as a source pool, but only the subset you explicitly approve surfaces in your branded rewards experience. This means your legal, procurement, or compliance team can vet every partner against internal vendor policies before anything goes live. For example, a company running a rewards program integrated with Darwinbox or SAP SuccessFactors can ensure that only region-appropriate, policy-compliant offers appear alongside employee milestones triggered from the HRMS.Why This Matters for Enterprise Programs
Large organizations operate under strict procurement and compliance requirements. Xoxoday Plum’s approval-first model ensures that your rewards catalog aligns with those requirements without requiring custom development. If a partner’s terms change or an offer becomes non-compliant, administrators can unpublish it immediately from the console — the change reflects in the rewards experience in real time. This level of control is particularly important for programs operating across multiple geographies, where regional legal requirements may restrict certain categories of rewards. Xoxoday Plum maintains its own certifications — including ISO 27001 and SOC 2 Type II — to ensure the underlying infrastructure meets enterprise security standards, while your team governs the commercial and content layer on top.What Gets Controlled
Program administrators manage three distinct layers of the rewards experience: which partners are eligible to participate, which specific offers from those partners are published, and the order or prominence in which offers are surfaced. Xoxoday Plum does not override these settings or add partners to your live catalog without administrator action. This model is particularly valuable when a program needs to reflect a curated brand identity. A financial services firm, for instance, may restrict the catalog to wellness, travel, and professional development categories only — everything else remains hidden from redemption users even if it exists in Xoxoday Plum’s broader global catalog. Learn more: Xoxoday Plum Help Centre — GeneralHow to customize your rewards catalog
Learn how to curate the offers and categories visible to your program members using the Xoxoday Plum admin console.
Onboarding new reward partners to your program
Understand the process for reviewing and approving new partners before they appear in your branded rewards experience.