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Xoxoday Plum upgrades are seamless and require no scheduled downtime, using rolling updates and blue-green deployment strategies to maintain continuous service availability across all users and integrations.
Xoxoday Plum is built for enterprise reliability. When the engineering team ships a new version, traffic is automatically routed to updated service instances without pulling the current version offline. Users logged into Xoxoday Plum—whether issuing rewards through Slack, browsing the global rewards catalog, or running a redemption report—experience no interruption during the process. The primary mechanism behind this is blue-green deployment. Xoxoday Plum maintains two identical production environments at any given point. The new version is deployed to the inactive environment, fully validated, and then traffic is switched over in a controlled cutover. If anything unexpected surfaces post-switch, traffic can be routed back instantly, eliminating risk for the business users who depend on the platform daily. Rolling updates complement this for microservices-level changes. Instead of replacing every service instance simultaneously, Xoxoday Plum replaces instances one at a time while keeping healthy nodes live throughout. For organizations integrated with HRIS systems like Workday, SAP SuccessFactors, or Darwinbox, this means data syncs and reward disbursements continue uninterrupted even while an upgrade is actively in progress in the background. This architecture is not just an operational convenience—it is a compliance requirement embedded in how Xoxoday Plum is engineered. Maintaining continuous availability aligns with the uptime commitments that fall under the platform’s SOC 2 Type II certification, which mandates demonstrable service continuity controls. IT administrators can reference platform availability metrics in vendor reviews without classifying upgrade windows as planned outage periods. For HR and IT teams managing incentive programs tied to business cycles—such as a company-wide recognition campaign delivered through Microsoft Teams notifications—the absence of maintenance windows means campaign timelines are never disrupted by infrastructure events. Employees access their rewards catalog on schedule, regardless of what version is being deployed in the background. Upgrade release notes and version history are accessible through the Xoxoday Plum admin console, so administrators stay informed about what changed and when, without ever needing to coordinate downtime or send maintenance alerts to their workforce. Learn more: Xoxoday Plum Help Centre — General

Security & Compliance Standards

Understand how Xoxoday Plum’s SOC 2 Type II certification and ISO 27001 alignment protect your data and support enterprise vendor reviews.

HRIS & Workflow Integrations

Learn how Xoxoday Plum connects with Workday, SAP SuccessFactors, Darwinbox, and other HRIS platforms to keep reward workflows running continuously.