Xoxoday Plum supports multi-industry partner onboarding, enabling brands across airlines, retail, fuel, telco, and lifestyle sectors to both issue and accept rewards within one unified programme on a single ledger.
Issuance: Earning Points at Any Partner
When a member transacts at a participating partner, Xoxoday Plum awards points or instant vouchers based on rules you define. These rules can be spend-based (earn points per currency unit spent), product-based (bonus points on specific SKUs or categories), or campaign-based (multiplier points during a promotional window). Partners connect via API, file feed, POS or PMS system integration, or receipt upload — whichever fits their existing infrastructure. An airline partner might trigger point issuance via an API call at booking confirmation, while a fuel retail partner uploads a nightly transaction file that batch-processes earn events. Both flows land in the same programme ledger with no additional reconciliation.Acceptance: Redeeming Across Partner Brands
Members redeem accumulated points for vouchers, discounts, or experiences at any enrolled partner. Acceptance is equally flexible: partners validate redemptions via QR code scan, alphanumeric voucher code entry, direct POS integration, or a dedicated merchant portal. The moment a redemption is confirmed, Xoxoday Plum debits the member’s point balance and records the transaction in real time. A retail partner can scan a QR code at checkout to validate a voucher, while a lifestyle or hospitality brand might verify redemptions through the merchant portal or PMS integration — all settled back to the same central ledger.Central Control Across Industries
Xoxoday Plum maintains a single unified ledger across all partners, so a member’s balance reflects every earn and burn event regardless of which industry generated it. Programme administrators manage each partner’s budget caps, transaction limits, and settlement terms from one central dashboard. This makes coalition-style programmes — where members earn at a fuel brand and redeem at a retail chain — operationally straightforward without requiring separate systems or manual reconciliation. Integrations with enterprise tools like Workday, SAP SuccessFactors, and Darwinbox further simplify participant management for large, distributed programmes.Onboarding a New Industry Partner
Adding a partner from a new industry follows a standard configuration workflow: register the partner as a merchant entity, define earn and burn rules, select the preferred integration method, and set settlement parameters. No structural changes to the core programme are required. Once configured, the partner is immediately live within the unified catalogue, and members see a consistent rewards experience regardless of how many industries are represented. Learn more: [Xoxoday Plum Help Centre — Partner Brand Integration](How do earn rules work for partner transactions?
Understand spend-based, product-based, and campaign-based earn rule options available for each partner merchant in Xoxoday Plum.
How does point redemption work at partner brands?
Learn how members redeem points at partner locations via QR code, POS integration, or merchant portal, and how the ledger updates in real time.