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Xoxoday guarantees unrestricted, cost-free data access in CSV and API formats at any time, with complete portability to a new vendor and an irreversible erasure option upon contract termination.
Xoxoday treats your data as yours, unconditionally. Clients retain complete ownership of all records within Xoxoday — reward transactions, recognition milestones, redemption histories, loyalty programme data — and can access those records at any point during or after the contract term, without needing to raise a support ticket or wait for a scheduled export window.

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Export formats and access methods

Data exports are available in CSV format, making it straightforward to open, analyse, or migrate records using standard tools such as Excel, Google Sheets, or any ETL pipeline your organisation already uses. For automated or high-volume retrieval, Xoxoday’s REST APIs provide programmatic access to the same datasets, enabling clean integration with HRIS platforms such as Workday, SAP SuccessFactors, or Darwinbox without manual intervention.

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No caps, no charges

There is no limit on how frequently your organisation can export data, and Xoxoday does not charge for data access or retrieval. Whether your team runs weekly reconciliation exports or triggers an ad hoc pull ahead of a quarterly audit, the process carries no additional fees.

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Offboarding to a new vendor

When a contract ends, Xoxoday makes the transition straightforward. Your organisation can download a complete snapshot of all data — including full historical records — and hand it directly to a replacement vendor. There are no data-hostage clauses, no restricted export periods, and no imposed migration timelines.

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Permanent data erasure

For organisations that require a clean break, Xoxoday also offers a permanent data erasure option. Once triggered, this operation removes all associated data from Xoxoday’s systems completely and irreversibly — supporting compliance obligations under GDPR and equivalent regional data protection frameworks. Because the erasure cannot be undone, your team should confirm all necessary exports are complete before initiating this option.

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Certified data handling

Xoxoday’s data management practices are audited under SOC 2 Type II and ISO 27001 standards. Your legal and security teams receive documented assurance that data access, portability, and deletion follow certified controls — not informal processes. Learn more: Xoxoday Help Centre — Exit strategy (avoid lock-in)

Data security and compliance certifications

Understand how Xoxoday’s SOC 2 Type II and ISO 27001 certifications govern data storage, access controls, and audit trails.

API access and integration capabilities

Explore how Xoxoday’s REST APIs connect with Workday, SAP SuccessFactors, Darwinbox, and other enterprise systems.