Xoxoday handles both planned and unplanned software maintenance through automated rolling upgrades and advance administrator notifications, maintaining over 99.9% uptime across all release cycles.
Planned Maintenance
For scheduled updates, Xoxoday notifies super admins between 1 and 24 hours before any maintenance window begins. Where a major update requires brief downtime, administrators receive advance communication detailing the scope and expected duration of the window. This gives your IT and HR teams time to plan around any interruption before it occurs. Planned upgrades are designed to improve performance and introduce new capabilities without compromising system reliability. Xoxoday maintains over 99.9% uptime across planned release cycles, so workflows connected to systems like Workday, SAP SuccessFactors, or Darwinbox continue without disruption during the upgrade period.Emergency and Unplanned Fixes
When an unplanned issue requires an immediate fix, Xoxoday deploys updates through a fully automated CI/CD pipeline backed by Docker containerisation and Kubernetes orchestration. Rolling upgrades replace instances gradually, meaning end users experience no downtime during the fix. This approach eliminates the need for maintenance windows for most emergency releases. Xoxoday tracks every system build and maintains detailed release notes alongside comprehensive installation guides. These records support audit readiness and align with Xoxoday’s compliance posture under SOC 2 Type II and ISO 27001 certification.Release Communication
Super admins are notified of every new release and update. Release notes are published directly within the product help section, giving administrators a clear, versioned record of what changed and why. This transparency means your team stays informed without needing to raise a support ticket to understand what was deployed. For organisations using Xoxoday embedded within tools like Slack or Microsoft Teams, rolling upgrades ensure employees never encounter a broken integration mid-workflow. A reward sent through a Slack workflow during a rolling upgrade completes without any visible interruption on the employee’s end.Two Clear Maintenance Tracks
Xoxoday separates maintenance into two well-defined tracks: scheduled releases that follow a defined release management plan with advance notification, and emergency releases delivered via automated rolling upgrades that require no downtime. In both cases, super admins receive timely communication, and release notes are kept current in the help section. The result is a system that stays reliable, auditable, and transparent across every update cycle. Learn more: Xoxoday Help Centre — MaintenanceUptime & SLA Commitments
Understand Xoxoday’s uptime guarantees, SLA terms, and how service availability is measured and reported.
Security & Compliance Certifications
Learn how Xoxoday maintains SOC 2 Type II and ISO 27001 certification across its infrastructure and release processes.