Xoxoday operates on a multi-tenant SaaS model where all platform updates are deployed simultaneously across customers, are backward compatible, and do not require immediate action on your part.
How Xoxoday Handles Platform Updates
Xoxoday delivers its platform through a multi-tenant SaaS model, which means every update, feature release, and security patch is rolled out to all customers at the same time. There is no action required on your end to receive these updates — they are applied automatically, without disrupting your existing workflows or integrations. All updates Xoxoday ships are designed to be backward compatible. Whether your organisation has connected Xoxoday with Slack for reward notifications, Workday for employee data sync, or Darwinbox for HR automation, existing integrations continue to function as expected after each release.Do You Need to Upgrade Immediately?
No. Xoxoday does not enforce mandatory upgrades in the SaaS model. However, Xoxoday strongly recommends staying current with the latest version to take advantage of new features, performance improvements, and security enhancements aligned with certifications such as ISO 27001 and SOC 2 Type II. Running the latest version means your organisation benefits from the most hardened, feature-complete experience Xoxoday offers.How Long Are Previous Versions Supported?
Xoxoday supports previous versions for a defined period. If a future update introduces changes that could affect your specific configuration — such as a workflow adjustment in your MS Teams integration or a change to a reporting field synced with SAP SuccessFactors — Xoxoday communicates these changes well in advance. This gives your IT and HR teams time to plan, test, and ensure a smooth transition before anything takes effect. The advance notice policy is designed to eliminate surprises. Your organisation will always have the information and lead time needed to assess impact, update internal documentation, and coordinate with relevant stakeholders before any breaking or significant changes go live.On-Premise Deployments
For organisations running Xoxoday in an on-premise environment, version control operates differently. Xoxoday works directly with on-premise clients to manage upgrade timelines, compatibility requirements, and rollout schedules collaboratively. This ensures that version transitions align with your internal infrastructure standards and change-management processes rather than a fixed global release calendar. If your organisation is evaluating a move from on-premise to SaaS, or has questions about version support timelines for your current deployment, your Xoxoday account team can provide a tailored upgrade roadmap suited to your environment. Learn more: Xoxoday Help Centre — UpgradeOn-Premise Deployment Options
Learn how Xoxoday manages version control, upgrade schedules, and compatibility for organisations running on-premise deployments.
Security Certifications and Compliance
Understand how Xoxoday maintains ISO 27001 and SOC 2 Type II compliance across every platform update and release cycle.