Xoxoday monitors and measures web traffic through a layered observability stack: Cloudflare WAF at the network edge, cloud-native load balancers on AWS and Azure, and a centralized logging and visualization pipeline built on Elasticsearch and Grafana.
How Xoxoday’s traffic monitoring works
Reliable, always-on visibility into web traffic is foundational to operating a global B2B SaaS platform. Xoxoday approaches monitoring in three coordinated layers, each capturing a different dimension of traffic health and platform performance.Edge-level monitoring via Cloudflare WAF
The first layer is Cloudflare’s Web Application Firewall, which sits in front of all inbound requests. Beyond filtering malicious traffic, the Cloudflare WAF surfaces request volume, geographic distribution, threat patterns, and response codes in near real time. This means Xoxoday detects anomalies — such as sudden traffic spikes or distributed probing activity — before they reach application infrastructure. For organizations with employees across regions, such as a workforce spread across APAC, EMEA, and the Americas, this edge-level telemetry provides a consistent global picture.Infrastructure-level monitoring via load balancers
Within cloud infrastructure on AWS and Azure, load balancers track how requests are distributed across application instances. Metrics like connection counts, backend response latency, and instance health states are continuously collected. This layer confirms that traffic is balanced efficiently and that no single node becomes a bottleneck. It also underpins automatic scaling decisions, so Xoxoday maintains consistent performance during high-demand periods such as large-scale reward campaigns or annual recognition cycles.Application-level monitoring via Elasticsearch and Grafana
The third layer is a centralized logging system built on Elasticsearch for log ingestion and indexing, paired with Grafana for visualization and alerting. Application logs, access logs, and infrastructure events are aggregated into Elasticsearch, where they can be queried and correlated across services. Grafana dashboards translate this data into actionable views — tracking error rates, request latency percentiles, throughput trends, and service-level indicators over time. Engineering and reliability teams use these dashboards to investigate incidents, validate deployments, and maintain the service levels that enterprise integrations with platforms like Workday or SAP SuccessFactors depend on.Why this matters for your organisation
When Xoxoday is embedded into HR workflows — such as triggering reward notifications through MS Teams or Slack — consistent platform availability directly affects employee experience. The multi-layer monitoring approach means that issues are detected early, correlated quickly across the stack, and resolved with the context needed to prevent recurrence. This architecture also supports Xoxoday’s compliance posture under frameworks such as ISO 27001 and SOC 2 Type II, where demonstrable monitoring and logging controls are a requirement. Learn more: Xoxoday Help Centre — Uptime, monitoringWhat is Xoxoday's uptime SLA?
Learn about Xoxoday’s availability commitments, SLA terms, and how uptime is measured and reported.
How does Xoxoday handle infrastructure security?
Understand the cloud security controls, network isolation, and compliance certifications that protect Xoxoday’s infrastructure.