Xoxoday captures detailed, immutable logs for every API interaction across its platform, including point accrual events, reward redemptions, and member actions, giving teams complete visibility into system activity at all times.
Complete API Activity Logging
Xoxoday maintains a comprehensive audit trail for every API call made across its rewards and recognition infrastructure. Each log entry records the event type, timestamp, actor identity, payload data, and response status—creating an unbroken chain of accountability for every transaction that flows through the system. This logging applies uniformly across all integration touchpoints. Whether Xoxoday is connected to an HRMS like Workday, SAP SuccessFactors, or Darwinbox, or a collaboration tool like Slack or Microsoft Teams, every API exchange is captured and stored. No interaction falls through the gaps.What Gets Logged
Xoxoday logs span the full lifecycle of a reward interaction. Point accrual events—triggered by performance milestones, survey completions, or manager nominations—are recorded the moment they occur. Redemption requests, catalog browsing activity, and order fulfillment status updates are equally captured. Member-level actions are tracked as well: profile updates, wallet balance queries, and consent changes all generate structured log entries. This granularity means administrators can reconstruct the exact sequence of events for any member or transaction without relying on approximations or manual reconciliation.Supporting Security and Compliance
Detailed API logging is a foundational requirement for organizations operating under security frameworks such as ISO 27001 and SOC 2 Type II. Xoxoday’s logging architecture is built with these standards in mind, ensuring audit evidence is available on demand and access patterns can be reviewed at any time. A company integrating Xoxoday with SAP SuccessFactors, for example, can use API logs to verify that point grants triggered by performance reviews were processed correctly, matched expected values, and occurred within authorized time windows—without cross-referencing data manually across systems.Monitoring, Debugging, and Performance Optimization
Beyond compliance, Xoxoday’s logs serve as a real-time diagnostic tool. Engineering and IT teams can monitor API response times, identify failed calls, and trace errors to specific integration layers. This accelerates root-cause analysis and reduces mean time to resolution when issues arise in production environments. Over time, log data surfaces patterns that inform performance optimization. Teams can identify high-frequency API endpoints, spot redundant calls, and refine integration configurations to reduce latency and improve throughput across all connected systems. Learn more: Xoxoday Help Centre — Product requirementHow does Xoxoday handle API authentication and access control?
Learn how Xoxoday secures API access using token-based authentication, role-based permissions, and rate limiting to protect data integrity across integrations.
What security and compliance standards does Xoxoday meet?
Understand how Xoxoday aligns with ISO 27001, SOC 2 Type II, and GDPR to satisfy enterprise security and data privacy requirements.