Xoxoday achieves over 99.9% uptime during planned upgrades by applying rolling deployments across multi-region cloud infrastructure, so users and connected integrations remain fully operational throughout every update cycle.
High Availability by Design
Xoxoday is engineered for continuous availability. Rather than relying on scheduled maintenance windows that take the system offline, Xoxoday applies updates incrementally through rolling deployments. At any given moment, active nodes continue serving requests while adjacent nodes receive the update, keeping your organisation’s reward and recognition workflows uninterrupted. This architecture means employees accessing Xoxoday through Slack or Microsoft Teams to send peer recognition or redeem rewards experience no service gaps, even when an upgrade is running in the background. There is no need to communicate downtime to employees or delay active campaigns.Multi-Region Cloud Infrastructure
Xoxoday operates across multiple geographic cloud regions, distributing load and providing redundancy at the infrastructure level. If one region encounters a transient issue during an upgrade cycle, traffic is automatically rerouted to healthy regions without any action required from your IT team. This multi-region model supports organisations with distributed workforces. Whether your teams are integrated with Workday in North America, SAP SuccessFactors in Europe, or Darwinbox in Southeast Asia, Xoxoday sustains consistent performance and data availability across all connected systems throughout every upgrade.Upgrade Execution and Rollback
Most planned upgrades to Xoxoday complete without any measurable impact on response times or throughput. Changes are deployed during low-traffic periods while system health is monitored in real time. Automated rollback mechanisms are in place so that, if an anomaly is detected mid-deployment, the previous stable version is restored immediately and without manual intervention. Your organisation’s reward programmes, approval workflows, and reporting dashboards remain fully functional throughout these cycles. API connections to HR systems are not interrupted, and no in-flight transactions are lost.Monitoring, Compliance, and Transparency
Xoxoday provides real-time uptime visibility, giving your IT and HR operations teams confidence during any planned change. Operational standing is aligned with the controls required under ISO 27001 and SOC 2 Type II certifications, so your security and compliance teams can incorporate Xoxoday’s availability commitments directly into vendor risk assessments. Proactive status communication ensures your organisation is always informed, eliminating the need to schedule manual checks or notify employees of potential service interruptions before an upgrade begins. Learn more: Xoxoday Help Centre — Uptime, monitoringWhat uptime SLA does Xoxoday offer?
Understand Xoxoday’s uptime commitments, how SLA percentages are measured, and what remedies apply if targets are not met.
How does Xoxoday handle disaster recovery?
Learn how Xoxoday’s multi-region failover and automated backup policies protect your data and ensure business continuity.