Xoxoday hosts its application on AWS Oregon, operating at Tier-3/4 data center equivalent standards with multiple Availability Zones that ensure automatic failover and continuous high availability.
Infrastructure Built for Enterprise Reliability
Xoxoday’s application runs on Amazon Web Services (AWS) in the Oregon region. AWS Oregon is designed and operated at Tier-3 and Tier-4 equivalent standards. While AWS does not publish official Uptime Institute tier certifications, its infrastructure design aligns closely with Tier-3/4 requirements — including N+1 redundancy, dual power feeds, and no single point of failure. This makes it one of the most resilient public cloud environments available to enterprise SaaS providers.Multiple Availability Zones for True Redundancy
The AWS Oregon region operates across multiple physically separate Availability Zones (AZs). Each AZ is isolated from the failures of other zones and connected through low-latency, high-bandwidth private networking. Xoxoday distributes its workloads across these AZs so that if one zone experiences a disruption, traffic and processing shift automatically to a healthy zone with no manual intervention required. This multi-AZ architecture means your organisation’s reward and recognition workflows — whether processing bulk reward disbursements, syncing with Workday or SAP SuccessFactors, or triggering Slack and Microsoft Teams notifications — continue without interruption even during a regional infrastructure event.Automatic Failover, Not Manual Recovery
Failover within Xoxoday’s AWS environment is handled automatically through AWS-managed services. Load balancers detect unhealthy instances and reroute traffic within seconds. Database replication across Availability Zones keeps data consistent and available at all times. This design removes the dependency on human intervention during incident response, reducing recovery time to minutes rather than hours.Compliance and Availability Obligations
Xoxoday’s multi-AZ deployment on AWS Oregon directly underpins its commitments under ISO 27001 and SOC 2 Type II certifications, both of which include availability and resilience as audited control areas. Organisations in financial services, healthcare, and manufacturing — industries with strict uptime and data availability requirements — regularly deploy Xoxoday for global employee recognition and incentive programmes, relying on this infrastructure foundation to meet their own internal SLAs.Planned Maintenance Without Downtime
Xoxoday’s architecture supports rolling updates and infrastructure maintenance without taking the application offline. Changes are deployed progressively across Availability Zones, so your organisation’s users experience no scheduled downtime windows during routine platform updates. Darwinbox-integrated deployments and other HRIS-connected environments benefit from this zero-downtime approach because data sync cycles remain uninterrupted throughout. Learn more: Xoxoday Help Centre — Data protectionData Encryption at Rest and in Transit
Learn how Xoxoday encrypts stored data and data in motion to protect sensitive reward and recognition information across all environments.
Security Certifications: ISO 27001 and SOC 2 Type II
Understand the third-party audits and compliance frameworks that govern Xoxoday’s security controls, availability commitments, and risk management practices.