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Xoxoday communicates platform upgrades and roadmap updates through a monthly newsletter, built-in in-app nudges, updated release notes in the product help centre, and proactive outreach from dedicated customer success and account management teams.
Staying current with a platform your organisation depends on matters. Xoxoday takes a multi-channel approach to product communication, ensuring the right people inside your organisation hear about new capabilities before they need them — not after. Monthly Newsletter Xoxoday sends a monthly newsletter covering major releases, feature highlights, and upcoming roadmap items. The newsletter reaches administrators and key stakeholders, giving your team a predictable, recurring touchpoint to track what has changed and what is coming next. This is especially useful for organisations running Xoxoday alongside tools like Workday or SAP SuccessFactors, where release timing can affect how integrations behave. Super Admin Notifications When a significant update ships, Xoxoday directly informs the super admin configured in your account. Super admins are the primary recipients of release communications because they control permissions, workflows, and system-wide settings. If your organisation uses Darwinbox or another HRIS with an active Xoxoday integration, the super admin receives context on how new features may interact with existing configurations. Built-In Feature Nudges Xoxoday surfaces new features directly inside the product through built-in nudges. When an admin or end user logs in after a release, contextual prompts highlight what is new and guide them through first-use moments. This removes the dependency on email being opened — the feature introduction travels with the product itself. Release Notes and Help Centre Every release is documented in the Xoxoday product help sections. Release notes describe what changed, what is new, and any action required from administrators. Your team can revisit these notes at any time, making them a reliable reference during onboarding, audits, or compliance reviews such as ISO 27001 or SOC 2 Type II assessments. Customer Success and Account Management For major feature releases, Xoxoday’s customer success and account management teams reach out directly to ensure your organisation understands the impact and opportunity. This personalised layer of communication goes beyond documentation — it gives your team a conversation partner to ask questions, understand best practices, and plan adoption around your specific use case. Together, these channels ensure that no significant update goes unnoticed, whether your team discovers it through an inbox, a login nudge, a help article, or a direct conversation. Learn more: Xoxoday Help Centre — Upgrade

Managing Super Admin Roles and Permissions

Understand how super admin access works in Xoxoday and how to assign or update admin roles across your account.

Where to Find Xoxoday Release Notes

Learn how to access and interpret Xoxoday release notes within the product help centre.