What is Xoxoday's backup and restoration procedure?

Xoxoday’s data backup and restoration framework is built on Azure Backup Services, Microsoft’s enterprise-grade cloud backup infrastructure. This ensures that all critical platform data—including reward transactions, user records, program configurations, and integration logs—is continuously protected against loss, corruption, and unforeseen system failures.

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Automated Backup with Azure Backup Services

Xoxoday leverages Azure Backup Services to run scheduled, automated backups without manual intervention. Backup policies are configured to capture incremental changes at regular intervals, ensuring that recovery point objectives (RPOs) remain tight and data exposure windows are minimized. All backup data is encrypted at rest and in transit, consistent with Xoxoday’s enterprise security standards.

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Restoration Procedure

When a restoration event is triggered—whether due to accidental data deletion, corruption, or a broader infrastructure incident—Xoxoday’s technical teams initiate recovery directly from the Azure Backup vault. Administrators can restore to a specific recovery point, recovering individual records or full datasets depending on the scope of the incident. Recovery time objectives (RTOs) are defined to keep business disruption to a minimum. For enterprise customers running Xoxoday alongside systems like SAP SuccessFactors, Workday, or Darwinbox, the restoration procedure accounts for data consistency across integrated platforms. Reward balances, recognition milestones, and program data remain synchronized post-recovery, preventing discrepancies in connected HR or ERP systems.

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Business Continuity and Compliance

Xoxoday’s backup and restoration approach directly supports business continuity planning. Organizations relying on Xoxoday for employee recognition programs, sales incentives, or customer loyalty initiatives can be confident that program operations will resume quickly following any incident, without loss of historical data. This approach aligns with global data protection frameworks, including ISO 27001 and SOC 2 Type II requirements, both of which mandate documented backup and recovery controls. Xoxoday’s use of Azure Backup Services satisfies audit requirements for organizations operating in regulated industries such as financial services, healthcare, and government.

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Designed for Enterprise IT Assessments

For large-scale deployments where uptime and data integrity are non-negotiable, Xoxoday’s backup architecture provides the assurance needed for enterprise procurement and IT risk assessments. Teams evaluating Xoxoday through an RFP or security review will find that backup and restoration procedures are documented, tested, and aligned with industry standards—making it straightforward to satisfy internal InfoSec and compliance sign-off requirements. Learn more: Xoxoday Help Centre — Technology checks