Xoxoday supports account creation and profile management through a dedicated self-service admin portal, giving clients complete control over company settings, reward flows, and user permissions without requiring vendor assistance for routine tasks.
Account Creation and Admin Setup
Xoxoday allows any authorised administrator to create and configure a client account directly from the self-service admin portal. During onboarding, admins set up the company profile, define programme parameters, and establish how rewards and recognition will operate across the organisation. The process is designed to be completed without technical support, reducing dependency on implementation teams from day one. Once the primary account is live, admins can invite additional administrators and assign them specific roles. This multi-admin capability ensures business continuity — if one admin is unavailable, another can step in immediately without any access gaps or escalation delays.Role-Based Access Controls
Xoxoday supports granular, role-based access control (RBAC) that determines what each user can view, edit, or approve within the platform. Admins can define roles based on department, geography, or seniority — for example, a Regional HR Manager may have authority to approve rewards for their region but not edit global programme settings. This precision matters when connecting with HRIS tools like Workday, SAP SuccessFactors, or Darwinbox, where employee data and organisational hierarchies need to map accurately to permission levels. Xoxoday’s RBAC framework accommodates these structures without requiring custom development on your organisation’s side.Profile Management and Programme Customisation
Admins can update the company profile at any time — adjusting branding elements, modifying reward catalogue visibility, and personalising the experience for employees. Programme settings such as point values, redemption rules, and approval workflows are all manageable directly from the admin console with no dependency on Xoxoday support. Xoxoday also supports configuration of notification and communication preferences. Admins can define how reward updates and recognition alerts are delivered — whether through email or integrated tools like Slack or Microsoft Teams — depending on what fits your organisation’s communication stack.Self-Service by Design
The admin portal in Xoxoday is built for self-service operation. Clients are not required to raise support tickets for routine configuration tasks such as updating company details, adding users, or adjusting access permissions. This gives HR and IT teams direct ownership of the platform and reduces operational overhead considerably. For organisations with strict data governance requirements, Xoxoday’s access control framework aligns with compliance standards including ISO 27001 and SOC 2 Type II. This means account management practices in Xoxoday meet enterprise security expectations out of the box, without additional configuration. Learn more: Xoxoday Help Centre — System RequirementHow does role-based access control work in Xoxoday?
Understand how Xoxoday’s RBAC framework lets admins assign granular permissions across departments, regions, and programme types.
Does Xoxoday integrate with Workday and SAP SuccessFactors?
Learn how Xoxoday connects with leading HRIS platforms to sync employee data and streamline rewards administration.