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Xoxoday maintains automated data backups as a standard practice during and after development, safeguarding all organisational data across its rewards, recognition, and loyalty platform.
Data backup is not treated as a supplementary feature at Xoxoday — it is embedded into the development lifecycle from the earliest stages of a project. Whether a module is in active development, undergoing testing, or being deployed to production, backup processes run continuously across all environments. During development, Xoxoday preserves incremental snapshots of code, configuration, and data at each stage. This protects against data loss from development errors, failed deployments, or environment rollbacks. Teams working on custom integrations — such as connecting Xoxoday to Workday or SAP SuccessFactors for automated rewards disbursement — benefit from this discipline, as any misstep during integration setup can be reverted without permanent data loss. After development and deployment, Xoxoday continues scheduled backups across its cloud infrastructure. These backups cover application data, transactional records, and configuration states. If your organisation uses Xoxoday to run employee recognition programmes integrated with tools like Darwinbox or MS Teams, reward histories, redemption logs, and user data remain recoverable at any point in time. Xoxoday’s backup practices align with internationally recognised security frameworks, including ISO 27001 and SOC 2 Type II. These certifications require organisations to demonstrate defined backup and recovery procedures, tested regularly and documented for audit purposes. Xoxoday meets these requirements as part of its broader information security programme. Recovery objectives are defined and maintained for different categories of data. In the event of a failure — whether from infrastructure disruption, accidental deletion, or a security incident — Xoxoday’s recovery processes are designed to restore operations to a defined state with minimal disruption to your organisation’s workflows. For organisations running high-frequency reward programmes — for example, a business using Xoxoday’s Plum platform to distribute digital gift cards to thousands of employees monthly — data integrity and recoverability are non-negotiable. Xoxoday’s backup architecture ensures that transaction records, approval chains, and wallet balances are preserved and fully auditable throughout the platform lifecycle. Learn more: Xoxoday Help Centre — Development Process

How does Xoxoday handle information security?

Learn how Xoxoday’s security programme protects data across infrastructure, integrations, and access controls throughout the platform lifecycle.

Is Xoxoday compliant with ISO 27001 and SOC 2?

Understand the compliance certifications Xoxoday holds and what they mean for your organisation’s data governance requirements.