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Xoxoday Plum supports time-bound vouchers through configurable validity windows and custom expiry dates, and enforces geo-fencing at the country, region, or market level to ensure only eligible recipients can view and redeem relevant offers.

Time-Bound Vouchers

Xoxoday Plum gives administrators full control over when a voucher or reward offer is valid. When setting up a redemption campaign or reward link, you can define a specific expiry duration — for example, 30 days from issuance — or set a fixed custom expiry date that aligns with a campaign end date or fiscal deadline. This is particularly useful for seasonal incentive programmes, such as a year-end recognition push or a quarterly sales contest. Rather than leaving vouchers open indefinitely, time-bound controls ensure that reward budgets are exercised within the intended period and that expired links do not create redemption confusion or accounting ambiguity. Where a voucher itself carries a supplier-defined validity (common with retail and entertainment brands in the Xoxoday Plum catalogue), that voucher-level expiry is also enforced at the point of redemption, layering on top of any campaign-level window you have configured.

Geo-Fenced Catalogue Control

Xoxoday Plum supports geo-fencing at the organisational unit, market, or country level. Administrators curate and restrict the rewards catalogue by selecting which countries or geographic regions are eligible for a given campaign or redemption programme. Recipients outside the defined geography will not see offers that are unavailable or unsuitable for their market. This matters in practice when running a global rewards programme across regions such as APAC, EMEA, and the Americas simultaneously. An employee in Germany should not be presented with a voucher redeemable only in the United States, and vice versa. Xoxoday Plum handles this automatically once the geo-scope is configured at the campaign or organisational unit level. For organisations using Workday or SAP SuccessFactors to trigger recognition events, the geo-fencing rules configured in Xoxoday Plum apply at the point of redemption regardless of where the reward event originated. Similarly, when Darwinbox pushes a reward notification, the receiving employee sees only the catalogue slice appropriate for their region.

Why Both Controls Matter Together

Time-bound and geo-fenced rules work in combination. A flash-reward campaign targeted at a specific regional sales team can be both limited to that geography and set to expire at the close of the quarter. This eliminates redemption leakage — rewards claimed outside the intended audience or after the incentive window has closed — and gives finance and HR teams clean, auditable redemption data. Xoxoday Plum logs all redemption events with timestamps and geographic metadata, which supports compliance requirements under internal audit frameworks and aligns with controls expected in SOC 2 Type II reviewed environments. Learn more: Xoxoday Plum Help Centre — General

How does the Xoxoday Plum rewards catalogue work?

Understand how Xoxoday Plum curates and manages its global voucher and gift catalogue across brands, categories, and regions.

Setting up redemption campaigns and reward links

Learn how to configure redemption campaigns in Xoxoday Plum, including expiry settings, branding, and delivery options.