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Xoxoday Plum provides native inventory and capacity management across its redemption marketplace, allowing administrators to set redemption caps, validity windows, and budget rules that automatically enforce availability limits without manual intervention.
Xoxoday Plum includes native inventory and capacity management across its entire redemption marketplace. Every reward item or merchant offer published in the catalogue can carry hard limits on how many times it can be redeemed, and the system enforces those limits automatically—no manual catalogue edits required.

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Configurable Redemption Rules

For each reward or offer, administrators and partner merchants can set a total redemption cap, restrict availability to specific store locations or properties, and define validity windows that expire access on a set date. Additional guardrails—such as minimum spend thresholds, maximum discount values, and day-or-time restrictions—can be layered on top to match the exact requirements of a campaign or incentive programme. Once a reward reaches its configured limit, Xoxoday Plum stops accepting new redemptions and can optionally hide the item from the end-user catalogue entirely. This means employees browsing the portal never encounter a reward they cannot actually claim, which keeps the redemption experience smooth and friction-free.

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Real-Time Inventory Dashboards

Xoxoday Plum surfaces claimed versus redeemed volumes and the monetary value associated with each directly in the admin dashboard, giving rewards managers a live view of remaining availability. This visibility becomes especially valuable during high-engagement periods—for example, when bulk performance rewards are triggered through a Workday or SAP SuccessFactors integration during annual review cycles. Administrators can monitor draw-down rates in real time and adjust caps or replenish stock before inventory runs dry.

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Supplier-Managed Fulfilment

For third-party rewards such as gift cards and curated experiences, stock and fulfilment are handled by the underlying suppliers, while Xoxoday Plum continuously reflects current availability. If a supplier’s stock drops to zero, the item is suppressed from the catalogue automatically—so employees accessing rewards through an embedded MS Teams or Slack portal never see an item that cannot be delivered.

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A Practical Example

Consider a company launching a limited experience—50 spots for a regional team offsite tied to a quarterly sales incentive. An administrator sets the redemption cap to 50, applies a two-week validity window, and restricts eligibility to a specific regional property. As employees redeem through the Xoxoday Plum portal, the counter decrements in real time. When all 50 slots are claimed, the experience disappears from the catalogue automatically. The admin reviews the dashboard, reconciles claimed against redeemed volumes, and decides whether to open a second batch—all without touching the catalogue manually. This combination of configurable limits, live tracking, and supplier-synced availability allows Xoxoday Plum to run limited-quantity rewards programmes at scale without operational overhead or the risk of over-redemption. Learn more: Xoxoday Plum Help Centre — Redemption & Reward Experience

How do reward expiry and validity rules work?

Learn how Xoxoday Plum enforces validity windows and auto-expires rewards when their configured end date or redemption cap is reached.

How does the redemption catalogue and merchant offer layer work?

Understand how Xoxoday Plum structures its merchant offer layer, including how admins publish, categorise, and control offers across the catalogue.