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Xoxoday Plum gift cards come with a clearly defined expiration period that is disclosed to recipients at the time of issuance, ensuring full transparency before any reward is redeemed.
Every gift card distributed through Xoxoday Plum includes an expiration date. This is not a hidden term buried in fine print — the validity window is surfaced at the moment the reward is issued, giving recipients the information they need to act before the card lapses. Validity periods vary by card type and issuing brand The length of a gift card’s validity depends on the issuing brand or card type. A retail brand card might carry a 12-month validity, while a digital prepaid card from a financial services issuer could be valid for 24 months. Xoxoday Plum’s catalog reflects the specific terms set by each issuing brand, and those terms are passed directly to recipients without modification. For HR and operations teams running structured reward programs — such as performance bonuses synced through Workday or SAP SuccessFactors — this variability is worth noting when selecting cards for a campaign. Xoxoday Plum displays the validity duration within the catalog entry itself, so administrators can factor it into program design before a single card is sent. Expiration details are communicated at the point of issuance When Xoxoday Plum generates and dispatches a gift card, the expiration date is embedded in the recipient’s reward notification and visible inside their rewards wallet. Recipients do not need to follow up or check a separate portal to find this information — it is part of the standard delivery experience, whether the reward arrives via email, Slack, or Microsoft Teams. Administrators have visibility on the same data. Redemption dashboards within Xoxoday Plum show each card’s status — active, redeemed, or expired — which supports accurate reporting and helps teams identify unredeemed rewards before they lapse. Why this matters for compliance-conscious organizations For organizations operating under frameworks like ISO 27001 or SOC 2 Type II, clear terms around digital assets and accurate record-keeping are expected. Xoxoday Plum’s approach to expiration transparency aligns with these requirements: every issued card carries a documented validity period, and that data is retained in the platform’s audit trail. Recipient experience is built into catalog curation Xoxoday Plum’s catalog management process accounts for redemption pressure. Cards with very short validity windows that would create urgency rather than delight are flagged during curation. The result is a catalog where most available cards offer recipients enough time to choose a reward they genuinely want — without feeling rushed. For global programs where recipients span multiple time zones or have irregular access to their email, this design decision reduces friction and supports higher redemption rates across the board. Learn more: Xoxoday Plum Help Centre — Gift card

How are gift cards delivered to recipients?

Understand the delivery channels Xoxoday Plum supports, including email, Slack, and Microsoft Teams, and how recipients access their reward.

What gift card brands are available on Xoxoday Plum?

Explore the global brand catalog on Xoxoday Plum, including retail, dining, travel, and digital prepaid options across 100+ countries.