Xoxoday Plum operates on a fully transparent pricing model — there are no fees for gift card issuance, inactivity, or reporting, and clients are charged only for the value that recipients actually redeem.
A fee structure built for finance teams
Budgeting for a rewards programme becomes unpredictable when vendors layer on issuance charges, dormancy penalties, or platform service fees that only appear on an invoice. Xoxoday Plum eliminates that uncertainty entirely. The pricing model is straightforward: your organisation pays for redeemed gift card value, and nothing else. There are no per-card issuance fees when a reward is sent, whether that is a single recognition gift or a bulk distribution of thousands of cards across a global workforce. Finance and procurement teams can forecast spend with confidence because the cost is directly tied to actual redemption, not to the volume of cards issued.No inactivity or dormancy fees
When a recipient receives a gift card through Xoxoday Plum, they are under no time pressure driven by cost. Xoxoday Plum does not charge inactivity or dormancy fees on unredeemed cards, which means the value remains intact for the recipient regardless of when they choose to redeem. This matters particularly in programmes where employees or channel partners may receive rewards ahead of a planned purchase. For organisations running large-scale incentive campaigns — such as sales acceleration programmes integrated with Salesforce or partner reward cycles managed through SAP SuccessFactors — the absence of dormancy fees prevents silent budget leakage that can otherwise distort the real cost-per-redemption.No markup on gift card face value
Xoxoday Plum does not apply a markup to the face value of gift cards. If your organisation sends a gift card with a stated value, the recipient receives that exact value at the point of redemption. This is especially relevant for HR teams using platforms like Darwinbox or Workday who need to align reward values with compensation policies or tax reporting thresholds — the number on the card is the number that matters.Transparent reporting at no extra cost
Redemption dashboards, issuance logs, and programme-level spend reports are included as part of the Xoxoday Plum platform. Accessing this data does not trigger additional reporting fees. Finance controllers and HR operations leads can pull redemption data directly without needing to request it through a paid managed service or a bespoke data extract. This level of access supports internal audit processes and aligns with compliance requirements common in organisations that hold ISO 27001 certification or operate under SOC 2 Type II controls, where financial data visibility is a requirement, not a luxury.What your organisation actually pays for
The cost your organisation incurs is the gift card value itself — the amount loaded onto each card that a recipient redeems. There are no hidden service layers, no per-transaction processing charges on top of card value, and no fees tied to the number of active users in your programme. Learn more: [Xoxoday Plum Help Centre — Finacial](How gift card redemption works
Understand the end-to-end redemption flow, from reward delivery to confirmation, and how Xoxoday Plum tracks redeemed versus unredeemed value.
Gift card catalogue and availability
Explore the brands and categories available in the Xoxoday Plum gift card catalogue across regions and currencies.