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Xoxoday Plum allows merchant administrators and partners to fully customize the gift voucher experience — including branded designs, custom messaging, and dynamic personalization fields — at both the voucher and interface level.
Xoxoday Plum supports visual customization of the gift voucher experience at multiple levels, giving merchant administrators and partners full control over how vouchers look, feel, and communicate to recipients.

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Voucher-Level Customization

At the voucher level, administrators can upload branded designs that reflect your organisation’s visual identity. This includes custom logos, colour palettes, and imagery aligned with specific campaign themes — whether you’re running a seasonal gifting programme, a sales incentive drive, or a peer recognition initiative. The result is a voucher that feels intentional and on-brand rather than a generic third-party artifact. Personalization fields can also be embedded directly into the voucher. Administrators configure variable fields — such as the recipient’s name, a campaign-specific note, or a custom congratulatory message — that are populated at the point of issuance. This makes each voucher feel individually crafted, even when issuing rewards at scale.

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Interface-Level Customization

Beyond the voucher itself, Xoxoday Plum extends customization to the redemption interface. Administrators can configure the look and feel of the environment in which recipients redeem their vouchers, ensuring visual and tonal consistency across the full gifting journey. This matters especially when Xoxoday Plum is deployed as part of a broader HR or employee experience stack alongside platforms like Workday, SAP SuccessFactors, or Darwinbox, where a disjointed redemption screen undermines the experience. When recognition rewards are delivered through Slack or Microsoft Teams, a branded redemption interface reinforces the moment rather than distracting from it.

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A Practical Example

Consider an organisation running a quarterly performance reward programme. The HR team uses Xoxoday Plum to design a co-branded voucher featuring the company logo, a custom colour scheme, and a congratulatory message referencing the specific achievement. Recipients click through to a redemption interface that mirrors the internal HR portal’s branding. The entire experience feels cohesive — not like an external vendor tool grafted on — because Xoxoday Plum gives administrators the controls to make it so. This approach helps your organisation maintain brand equity while delivering rewards efficiently, without requiring developer involvement for every campaign update.

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Who Can Configure This

Merchant administrators and authorised partners both have access to customization settings within Xoxoday Plum. Reskinning can be applied per campaign or set as a default for all voucher issuances, giving teams the flexibility to standardize on a base brand style while customizing for specific programmes. Learn more: Xoxoday Plum Help Centre — Gift voucher

How does gift voucher redemption work?

Understand the end-to-end redemption flow recipients follow after receiving a gift voucher through Xoxoday Plum.

What reward types does Xoxoday Plum support?

Explore the full catalogue of reward formats available on Xoxoday Plum, from gift vouchers to experiential rewards.