Can you create custom rewards directly in Xoxoday Plum?

Xoxoday Plum includes a full reward and offers management layer built directly into its admin console, giving authorised administrators complete control over every aspect of reward creation without relying on external tools or third-party workarounds.

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Creating Reward Types That Match Your Programme

Admins can create a wide range of reward formats: fixed-value and percentage-based discounts, digital vouchers, 1-for-1 offers, and product-based rewards such as spa credits, F&B vouchers, or accommodation upgrades. Each reward is configured end-to-end within the same interface — title, description, supporting imagery, terms and conditions, origin price, reward value, validity dates, and eligibility criteria are all set in one place. For example, an HR team running a quarterly wellness incentive programme can create a dedicated spa credit voucher, restrict it to weekday redemptions, cap usage per cycle, and target it to a specific employee segment — all without leaving the Xoxoday Plum console.

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Budget Controls and Redemption Rules

Xoxoday Plum gives admins granular control over how rewards are consumed. Minimum spend thresholds, maximum discount limits, redemption caps, day and time restrictions, and store or property-level applicability can all be configured per reward. This prevents budget overruns and ensures each reward reaches the right audience under the right conditions.

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Voucher Generation and Distribution

Admins can generate voucher codes programmatically or upload them in bulk via the console. Once live, rewards publish across multiple portals — guest portals, brand sites, and offer microsites — and distribute instantly via email, SMS, QR codes, or direct links. For organisations using Slack or Microsoft Teams as their primary communication layer, reward links can be shared through those channels as part of a broader recognition or incentive workflow.

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Tracking and Reporting

Every reward is fully trackable. The Xoxoday Plum dashboard surfaces redemption counts, validation events, favourites, and recipient feedback in real time, giving programme managers a clear view of reward performance without waiting for manual exports.

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Access to a Global Marketplace Alongside Custom Rewards

Beyond custom-built rewards, Xoxoday Plum connects to a pre-integrated global catalogue covering gift cards, merchandise, experiences, charity donations, and travel. Custom branded rewards sit alongside this catalogue within the same interface, giving recipients a unified redemption experience while keeping management centralised for admins — all from one console. Learn more: Xoxoday Plum Help Centre — Instant Rewards