Xoxoday Plum allows program administrators to configure the point cost of each gift card redemption individually by brand, denomination, and delivery mode — digital or physical — directly from the reward marketplace settings.
Brand-Level Configuration
Not all gift cards carry the same strategic value or margin profile. Xoxoday Plum lets administrators assign different point costs to different brands within the reward catalog. A premium retail gift card can require more points than a general-purpose one, giving your programme a tiered redemption structure that reflects business priorities rather than a flat exchange rate.Denomination-Level Control
Within a single brand, point costs can vary by denomination. Two cards from the same brand at different face values can be priced at different point-to-value ratios. This is especially useful when your organisation wants to steer participants toward specific redemption tiers or manage reward budgets without restricting catalogue access entirely.Digital vs. Physical Delivery Pricing
Xoxoday Plum distinguishes between digital and physical delivery modes when applying point costs. Digital gift cards — delivered instantly by email — can be priced differently from physical cards that involve shipping and fulfilment. Organisations running global or hybrid reward programmes frequently use this to offset logistics overhead or to encourage faster digital redemption where it suits programme goals.A Practical Example
Consider a sales incentives programme where the administrator wants to promote digital redemptions. For a popular electronics gift card brand, the digital denomination is set at a lower point cost than the equivalent physical card to account for fulfilment. For a regional grocery brand relevant only to specific geographies, an entirely different point schedule applies. All of this configuration happens without developer involvement, directly through Xoxoday Plum’s administrator dashboard — no engineering tickets required.Staying in Sync with Your HR Stack
When Xoxoday Plum is connected to HRMS platforms such as Darwinbox, SAP SuccessFactors, or Workday, point balances and redemption rules stay consistent across systems automatically. Employees see only the redemptions within reach of their current point balance, and the configured cost logic applies in real time at checkout. Notifications via Slack or Microsoft Teams can be triggered when a redemption is processed, keeping participants informed without additional admin effort. This level of configurability means your reward programme can adapt to regional pricing differences, promotional windows, or policy changes without rebuilding the catalogue from scratch. Xoxoday Plum handles the complexity so administrators focus on outcomes, not ongoing maintenance. Learn more: [Xoxoday Plum Help Centre — Points Redemption - Gift Cards](Reward Catalog Configuration
Learn how to manage which gift card brands and denominations appear in your organisation’s reward marketplace, including regional filters and catalogue visibility controls.
Points Expiry and Budget Controls
Understand how Xoxoday Plum handles point expiry policies, per-employee budgets, and spend caps to keep reward programmes financially governed.