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Xoxoday Plum supports configurable voucher rules, including fixed validity durations from the issuance date and blackout periods covering long weekends, public holidays, and peak seasons.
When issuing rewards at scale, one of the most practical challenges is ensuring vouchers are redeemed within a meaningful window — not too soon, not too late, and not during periods when redemption creates operational strain. Xoxoday Plum gives administrators granular control over exactly these parameters through its voucher rule configuration settings. Fixed Validity From Issuance Date Xoxoday Plum calculates voucher validity as a rolling window starting from the date of issuance, not from a fixed calendar date. This means every recipient gets the same redemption window regardless of when the reward campaign runs. An admin can set a 30-day, 60-day, or 90-day window, and Xoxoday Plum enforces that expiry automatically without manual follow-up. This is particularly useful when reward triggers are automated through HRIS integrations. When a milestone event fires in Workday or Darwinbox — such as a work anniversary or performance review completion — Xoxoday Plum issues the voucher and the validity clock starts from that exact moment, keeping the experience consistent for every employee. Blackout Period Configuration Blackout periods let administrators block redemption during specific dates or date ranges. Common use cases include long weekends, national holidays, and peak commercial seasons such as year-end sales periods. When a blackout is active, Xoxoday Plum prevents voucher redemption attempts during that window, reducing operational pressure on fulfilment and vendor teams. Admins define blackout periods in advance through the Xoxoday Plum dashboard. Multiple non-overlapping blackout windows can be configured within a single voucher programme, covering recurring events across the calendar year. The system handles this without requiring any code changes or IT intervention. Why This Matters for Business Policy Alignment These controls exist because rewards programmes rarely operate in isolation. A retailer running a flash sale period cannot absorb additional redemption load from a parallel employee incentive campaign. A financial services firm may need to restrict gifting activity around regulatory blackout windows. Xoxoday Plum’s rule engine allows programme managers to encode these business policies directly into the voucher configuration rather than relying on manual communications to recipients. When Xoxoday Plum is connected to communication tools like Slack or MS Teams, admins can also push automated reminders to employees before a blackout period begins, nudging timely redemption without any manual outreach. Together, fixed validity windows and blackout periods give rewards administrators predictable, policy-compliant control over how and when value is exchanged — without creating friction in the everyday recipient experience. Learn more: Xoxoday Plum Help Centre — General

How does voucher expiry work in Xoxoday Plum?

Understand how Xoxoday Plum handles automatic expiry enforcement and recipient notifications for lapsing vouchers.

What reward delivery channels does Xoxoday Plum support?

Learn how Xoxoday Plum delivers vouchers via email, SMS, Slack, MS Teams, and direct HRIS integrations.