Xoxoday Plum supports role-based gift card distribution, allowing designated administrators to send gift cards to recipients independently of who placed the original order, enabling flexible, decentralized reward delivery across large organizations.
Role-Based Gift Card Distribution in Xoxoday Plum
Xoxoday Plum separates the act of ordering gift cards from the act of delivering them. A procurement lead, finance controller, or department head can place a bulk gift card order, while a designated HR administrator or program manager handles the actual distribution to recipients. These two roles do not need to belong to the same person. This separation matters in large organizations where purchasing approvals follow one chain of command and employee rewards follow another. A rewards program integrated with Darwinbox or SAP SuccessFactors, for example, may route budget approvals through finance while empowering HR business partners to trigger delivery for their specific teams — without requiring finance to re-enter the workflow.How Delivery Works
Once a gift card order is placed, Xoxoday Plum generates secure, unique redemption links for each recipient. Administrators with the appropriate role permissions dispatch these links directly to recipients via email. Recipients receive a personalized notification and can activate and redeem their gift card independently, without any further action from the sender or the original order placer. Delivery can be timed — sent immediately, on a specific date, or triggered by an event such as a work anniversary or performance milestone. Organizations using Slack or Microsoft Teams can surface these notifications directly in the channels employees already use.Why This Matters for Distributed Teams
Centralized procurement with decentralized distribution is the standard operating model for reward programs in enterprises with multiple business units, geographies, or subsidiary brands. Xoxoday Plum’s role-based access control makes this operationally straightforward without creating security gaps. All gift card data in transit and at rest is handled under Xoxoday Plum’s SOC 2 Type II and ISO 27001 certified infrastructure. Administrators can only act within the permissions their role grants — they cannot access cards outside their assigned program or modify order details placed by another user.Setting Up Distribution Roles
Xoxoday Plum administrators with super-admin access assign distribution roles from the user management console. Roles can be scoped to specific programs, cost centers, or geographies, so a regional HR manager in one country cannot inadvertently dispatch gift cards funded by a different business unit. Audit logs capture every distribution event with timestamps, user IDs, and recipient details, making compliance reporting straightforward. Learn more: Xoxoday Plum Help Centre — Gift cardHow do recipients redeem a gift card?
Step-by-step guide to activating and spending a gift card received through Xoxoday Plum.
How do I place a bulk gift card order?
Learn how to purchase gift cards in bulk for large teams and schedule distribution in advance.