Xoxoday Plum supports both single-use and multi-use voucher constructs within its redemption marketplace, allowing teams to match fulfilment mechanics to offer type, fraud risk posture, and customer journey requirements.
Voucher types in Xoxoday Plum
Xoxoday Plum gives administrators two distinct voucher constructs: single-use codes for tightly controlled redemptions and multi-use codes for flexible, scalable campaigns. Choosing between them depends on the offer’s value, fraud sensitivity, and how end users are expected to redeem rewards.Single-use vouchers
Single-use vouchers in Xoxoday Plum are unique, one-time-use codes tied to a specific redemption transaction. Once claimed, the code is locked — it cannot be reused, shared, or duplicated by another user. This construct is the right choice for high-value or high-control scenarios. For example, when distributing fuel or merchandise vouchers to field teams tracked inside Darwinbox or SAP SuccessFactors, a single-use code ensures each employee redeems exactly once, with no risk of forwarding the code to an unintended recipient. Administrators can also configure the code to lock to a verified user identity after first use, adding an additional layer of protection for limited-quantity offers or situations where strict “use once” enforcement is a compliance requirement.Multi-use vouchers
Xoxoday Plum supports two distinct multi-use patterns. The first is a stored-value construct, where a single code holds a balance that can be drawn down across multiple transactions until the value is exhausted. This suits scenarios where employees or customers prefer to redeem incrementally — for instance, spending a wellness allowance in portions across a quarter rather than all at once. The second pattern is multi-claim distribution: a reusable campaign link from which multiple end users can each claim a reward. Administrators set a cap on the total number of successful claims, and each successful claim generates a unique code issued to that individual. This combines the operational simplicity of a single campaign URL with per-user code uniqueness — useful when running recognition programmes at scale through Microsoft Teams or Workday without managing hundreds of individual distribution events.Choosing the right construct
The decision maps directly to risk and use-case fit. Single-use vouchers suit high-value, fraud-sensitive, or compliance-driven programmes. Multi-use stored-value codes work well for flexible spend accounts. Multi-claim links are the right fit for broad-based campaign rollouts where reach matters as much as control. Learn more: Xoxoday Plum Help Centre — GeneralHow does the Xoxoday Plum redemption marketplace work?
Explore how Xoxoday Plum’s redemption marketplace delivers vouchers, gift cards, and experiences to end users globally.
What fraud controls does Xoxoday Plum apply to voucher redemption?
Learn how Xoxoday Plum uses user verification, redemption caps, and code locking to reduce voucher fraud risk.