Is there an option to expedite gift card delivery?

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Instant delivery, every time

Xoxoday Plum does not queue or batch digital gift card delivery. The moment a reward is triggered — whether manually by an admin or automatically through a workflow — the recipient receives their gift card in real time. Delivery happens via email or SMS, depending on the contact detail available in the recipient profile. This is not an expedited tier or a premium option. Instant fulfillment is the default behavior for every digital gift card sent through the Xoxoday Plum reward marketplace. There is no standard versus express track to choose between.

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Why this matters for time-sensitive programs

Speed of recognition directly affects its emotional impact. A reward that arrives three days after the winning moment lands flat. Xoxoday Plum closes that gap entirely, which makes it particularly well-suited for three scenarios where timing is everything. On-the-spot recognition programs — where managers reward employees at the point of achievement — require instant turnaround. With Xoxoday Plum, a manager can trigger a gift card mid-meeting and the recipient sees it before the call ends. Contests and leaderboard campaigns often end with a surge of concurrent winners. Xoxoday Plum handles bulk dispatch without queuing, so every winner receives their reward simultaneously regardless of the volume. Service recovery gestures — compensating a customer or partner for a negative experience — depend on immediacy. A delayed apology gift does more harm than good. Xoxoday Plum enables support and CX teams to send a gift card within the same interaction window where the issue was raised.

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How delivery integrates with your existing stack

Xoxoday Plum connects with tools your teams already use, so rewards can be triggered without switching context. When integrated with Slack or Microsoft Teams, a reward notification can be sent and received entirely within the messaging interface. When connected to HRIS platforms such as Workday, SAP SuccessFactors, or Darwinbox, milestone-based rewards — work anniversaries, onboarding completions, performance reviews — fire automatically and land in the recipient’s inbox the same moment the trigger condition is met. Because Xoxoday Plum is built to enterprise security standards including ISO 27001 and SOC 2 Type II, these automated delivery flows operate within a compliant, auditable framework. IT and security teams can approve the integration knowing that reward dispatch does not introduce data handling risk.

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No manual intervention required

Once a reward rule is configured in Xoxoday Plum, delivery is fully automated. Admins do not need to approve individual sends, export files, or coordinate with a vendor. The gift card is generated from the live reward catalog and dispatched directly to the recipient in one step. This removes the operational overhead that typically slows recognition programs down and keeps the experience frictionless for both the sender and the recipient. Learn more: Xoxoday Plum Help Centre — Gift card