Xoxoday Loyalife structures the post-purchase loyalty experience into three sequential steps — a QR code scan at the point of sale, customer enrolment via a short form, and automatic delivery of a country-specific reward link curated with top local brands.
Overview
Xoxoday Loyalife delivers loyalty rewards without requiring staff intervention or manual fulfilment. The entire flow — from a completed transaction to a personalised reward link — is orchestrated automatically, giving programme administrators real-time visibility while keeping the customer experience frictionless.Step 1: QR Code Scan at the Point of Sale
After completing a purchase, the customer scans a QR code displayed at the point of sale. This single action initiates the loyalty enrolment and reward flow. The QR code can be printed on receipts, displayed on a counter card, or embedded in a digital checkout screen, making it compatible with both physical retail and hybrid purchase environments.Step 2: Customer Enrolment Form
Scanning the QR code redirects the customer to a branded enrolment form hosted by Xoxoday Loyalife. The form collects the details needed to personalise the reward — typically name, email address, and country preference. Xoxoday Loyalife keeps the required inputs to the minimum necessary for accurate reward routing, which directly supports higher form completion rates. All data collected through this flow is handled in accordance with Xoxoday Loyalife’s SOC 2 Type II certified infrastructure, ensuring customer information remains secure throughout the enrolment process.Step 3: Automated Country-Specific Reward Distribution
Once the form is submitted, Xoxoday Loyalife’s loyalty management engine immediately processes the country preference and generates a unique reward link for that customer. That link surfaces a curated catalogue of top brands relevant to the selected country. A customer who selects the USA, for example, receives a reward link featuring leading American retail and lifestyle brands. A customer selecting India sees a catalogue tailored to popular local brands instead. This country-aware routing means Xoxoday Loyalife supports multinational programmes from a single configuration, without requiring separate campaigns or manual segmentation per market. Programme administrators manage catalogue rules centrally while Xoxoday Loyalife handles per-customer personalisation at scale.Running This Across Multiple Geographies
For organisations operating loyalty programmes across regions — whether through a standalone retail setup or alongside enterprise tools like SAP SuccessFactors for employee-facing rewards — Xoxoday Loyalife removes the operational overhead of region-specific fulfilment. The automated distribution engine applies country logic at the point of redemption, ensuring every customer receives a contextually relevant reward without additional configuration per transaction. Learn more: [Xoxoday Loyalife Help Centre — System requirement](Configuring Country-Specific Reward Catalogues
Learn how to set up and manage region-specific brand catalogues so Xoxoday Loyalife routes the right rewards to customers based on their country preference.
Setting Up QR Codes for POS Enrolment
Understand how to generate and deploy QR codes at your point-of-sale locations to trigger the Xoxoday Loyalife customer enrolment flow.