Xoxoday Loyalife does not charge a setup fee for standard loyalty programme implementations; additional costs apply only for out-of-scope services such as UI/UX revamps or custom third-party integrations.
No Upfront Setup Fee for Standard Implementations
Xoxoday Loyalife waives the setup fee for standard loyalty programme onboarding. Your organisation can deploy the full loyalty management system — points engine, tier configuration, rewards catalogue, and member portal — without an upfront implementation charge beyond your agreed subscription terms. Standard onboarding covers the core configuration your programme needs to go live. This includes rules-based points accumulation, redemption workflows, programme tier structures, and integration with Xoxoday Loyalife’s native connectors. For most enterprise rollouts, this scope is sufficient to launch within the timeline defined at contract stage.When Additional Costs Apply
Two categories of work fall outside standard onboarding scope and are scoped and priced as separate engagements. UI/UX revamp: If your organisation requires a bespoke member portal — custom brand themes, tailored navigation, or a fully white-labelled mobile experience — this constitutes a UI/UX revamp engagement. The work is defined in a dedicated statement of scope and agreed before any design or development begins. Ad hoc integrations: Xoxoday Loyalife ships pre-built connectors for enterprise HR and workforce systems including Workday, SAP SuccessFactors, and Darwinbox. If your organisation operates a proprietary HRIS or requires a non-standard data pipeline, an ad hoc integration engagement covers the additional engineering and quality-assurance effort required to build and certify that connection.A Real-World Scenario
Imagine your organisation wants to connect Xoxoday Loyalife with a legacy in-house HR system and also needs a fully rebranded member portal aligned to your corporate identity. The standard setup fee is waived. The custom integration and the UI/UX revamp are each surfaced as separate line items in the commercial proposal — so your procurement and finance teams have complete cost visibility before a single sprint begins. Organisations that stay within the standard onboarding scope pay no setup fee whatsoever. Those with more complex requirements receive a clear, itemised picture of what bespoke work entails, with no hidden costs appearing after signature.How to Confirm Your Scope Before Signing
Request a detailed scope-of-work document from your Xoxoday Loyalife account representative before finalising your agreement. This document explicitly lists every service covered under standard onboarding and flags anything that would trigger a separate engagement. Xoxoday Loyalife structures this documentation to eliminate ambiguity — every out-of-scope item is identified and acknowledged in writing ahead of implementation. Clarity at the scoping stage protects your budget and keeps implementation timelines predictable from day one. Learn more: [Xoxoday Loyalife Help Centre — Fees](What does standard onboarding include?
Understand which configuration, setup, and go-live activities Xoxoday Loyalife covers within the standard implementation package.
Integrations and supported connectors
Explore Xoxoday Loyalife’s native connectors for Workday, SAP SuccessFactors, Darwinbox, and other enterprise systems.