Xoxoday Loyalife tracks and reports every earn and burn transaction separately by partner, outlet, channel, and location — all within a single unified loyalty ledger.
How partner transaction tracking works
Xoxoday Loyalife configures every partner — restaurants, spas, airlines, retail merchants, and external brand partners — as a distinct entity in the system. Each transaction is automatically tagged with a partner ID, outlet or location identifier, brand or property, and the channel through which it occurred (in-store, online, app, or kiosk). This tagging happens at the point of transaction, so no manual reconciliation is needed after the fact. Your operations and finance teams always work from a single source of truth.Partner-level dashboards
Xoxoday Loyalife provides dedicated dashboards for each configured partner, showing issued points, redemptions, breakage rates, and net liability — broken down by outlet and by time period. Programme managers can view performance across all partners in aggregate or drill into a single partner’s data without affecting visibility elsewhere. For example, a hotel group running co-branded partnerships with a spa network and an airline frequent-flyer programme can monitor each partner’s contribution independently, compare redemption velocity across brands, and identify where points liability is accumulating fastest.Settlement, invoicing, and export
Xoxoday Loyalife generates separate settlement and invoicing reports for each partner. These include full transaction lists and summary tables that can be exported to Excel for finance workflows or piped into BI tools such as Microsoft Power BI or Tableau for deeper analysis. Reports can be scheduled and shared with individual partners on a recurring basis, giving each party auditable, self-service visibility into their own data. This removes the need for manual extraction and significantly reduces disputes at settlement time.Filterable programme analytics
Beyond per-partner reporting, Xoxoday Loyalife supports filterable programme analytics by partner, category, geography, and campaign. This lets you identify which partners drive the highest member engagement, which outlets generate the most redemptions, and where earn activity is concentrated geographically. These insights feed directly into partnership reviews. If one merchant category consistently underperforms on redemption, your team has the transaction-level data to renegotiate terms or restructure the earn structure — backed by numbers rather than estimates.Maintaining a unified ledger
All partner-level reporting is drawn from the same central points ledger. Splitting data by partner for reporting purposes does not fragment the ledger itself, so member balances, expiry rules, and tier calculations remain consistent and accurate across every touchpoint. This architecture ensures your programme stays operationally coherent even as the number of integrated partners scales. Learn more: [Xoxoday Loyalife Help Centre — Partner Brand Integration](How are partner earn and burn rules configured?
Learn how Xoxoday Loyalife lets you define custom earn rates, redemption limits, and eligibility rules for each partner entity independently.
How does Loyalife handle points liability reporting?
Understand how Xoxoday Loyalife calculates and surfaces outstanding points liability across partners, tiers, and expiry windows for finance teams.