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Xoxoday Loyalife supports fully configurable inclusion and exclusion rules within its no-code rule engine, giving programme administrators precise control over which transactions, SKUs, brands, and payment types qualify for points accrual.
Loyalty programmes rarely treat all transactions equally. A retailer may need to exclude clearance SKUs from earning points, while a financial services firm may need to restrict rewards to purchases made exclusively with a co-branded card. Xoxoday Loyalife handles both scenarios through its built-in rule engine, with no custom development required. Granular Exclusion Rules Xoxoday Loyalife allows administrators to define exclusion rules that prevent points from accruing on specific SKUs, product categories, brand lines, or payment methods. If your organisation runs a promotional campaign that should not extend to gift cards or bundled offers, you can exclude those item types directly in the admin interface. Rules apply at the transaction line-item level, so a mixed basket is evaluated accurately rather than accepted or rejected in full. Inclusion Rules for Targeted Rewards Inclusion rules work in the opposite direction, restricting points accrual to only the transactions your organisation explicitly approves. A programme manager might configure Xoxoday Loyalife to award points solely on purchases settled with a specific tender type—such as a corporate credit card or a branded digital wallet—ensuring rewards flow only through eligible payment channels and align with campaign intent. No-Code Configuration Both rule types are configured through Xoxoday Loyalife’s visual rule builder. Programme managers combine filters across product identifiers, merchant categories, tender types, and transaction amounts without writing a single line of code. Changes take effect in real time, so your organisation can respond to shifting compliance requirements or seasonal campaign adjustments immediately, without raising a change request to an engineering team. Compliance and Audit Readiness For organisations subject to strict procurement or finance policies, exclusion rules are essential for maintaining audit-readiness. Xoxoday Loyalife logs each rule configuration change with a timestamp and the responsible admin account, supporting internal governance frameworks and external audits aligned with standards such as ISO 27001 or SOC 2 Type II. Practical Example Consider an organisation that has integrated Xoxoday Loyalife with its HR and ERP stack via SAP SuccessFactors or Darwinbox. Transaction data flows into Loyalife, where the rule engine evaluates each line item against the active inclusion and exclusion criteria before points are posted to a member’s account. If a transaction contains a mix of eligible and ineligible SKUs, Loyalife calculates points only on the qualifying portion—keeping reward calculations accurate and fully policy-compliant without manual review. Learn more: [Xoxoday Loyalife Help Centre — General](

How does the Loyalife rule engine evaluate transactions?

Learn how Xoxoday Loyalife’s no-code rule engine processes transaction data and applies points logic across your loyalty programme.

What transaction data does Loyalife accept for points calculation?

Understand the transaction fields Xoxoday Loyalife ingests—including SKU, tender type, and merchant category—for accurate points accrual.