Xoxoday Loyalife supports multi-partner packaged award management, bundling merchandise, gift cards, airmiles, lounge access, flights, hotel stays, and dining experiences into a single coordinated reward with real-time fulfilment tracking.
What a packaged award looks like
A packaged award groups two or more reward types into a single redeemable bundle. Through Xoxoday Loyalife, administrators can combine merchandise items, branded gift cards, airmiles, airport lounge access, flight bookings, hotel stays, dining vouchers, and branded swags into one cohesive award. A milestone reward for a top-tier member, for instance, might bundle a hotel stay with a dining voucher and an airmiles credit—fulfilled through separate partners but presented as a single seamless experience.Fulfilment workflows across partners
Xoxoday Loyalife provides a centralised fulfilment engine that coordinates each component of a packaged award independently. Inventory levels are tracked per partner, procurement and dispatch workflows are automated, and delivery confirmations are aggregated back into the loyalty platform. Programme administrators no longer need to chase individual vendors for status updates—Loyalife surfaces everything in one dashboard. For organisations running loyalty programmes alongside HR systems such as SAP SuccessFactors or Workday, packaged awards can be triggered automatically based on employee milestones or performance events, with fulfilment initiated without manual intervention.Real-time availability and status
Xoxoday Loyalife exposes real-time availability data for every reward partner within a package. If a hotel property is temporarily unavailable or an airmile partner adjusts redemption rates, administrators are notified immediately and can swap components before a member attempts to redeem. Members receive live status updates throughout the fulfilment journey—from confirmation through to delivery—reducing support queries and improving satisfaction scores.Programme governance and control
Administrators retain full control over which reward combinations are permitted, which partner tiers are eligible, and what spending caps apply per package. Approval workflows can be layered in for high-value bundles, ensuring governance requirements are met without slowing down the member experience. Xoxoday Loyalife’s architecture scales multi-partner complexity without exposing that complexity to the end user—members see a polished, branded reward experience while the platform manages fulfilment behind the scenes. Learn more: [Xoxoday Loyalife Help Centre — Reward management](Managing your reward catalogue
Configure reward types, set availability windows, and curate partner offerings within the Loyalife reward catalogue.
Partner and vendor integrations
Connect airmile providers, hotel chains, gift card networks, and merchandise suppliers to your Loyalife programme.