Xoxoday Loyalife supports householding and family pooling, enabling multiple family members to be linked under a primary loyalty account with fully configurable rules for collective earning, pooling, and redemption.
How Family Pooling Works
Once family members are linked to a primary account, Xoxoday Loyalife applies pooling rules defined by your programme configuration. Points earned by any household member can be aggregated into a shared balance, or maintained separately per member while still permitting cross-member transfers. Redemption can similarly draw from a shared pool or individual balances, giving programme administrators precise control over how household rewards accumulate and flow.Configurable Rules for Every Household Structure
Not every organisation runs the same household model. Xoxoday Loyalife’s rule engine lets you define earning ratios, transfer limits, and redemption eligibility at the household level. A retail bank running a co-branded rewards programme might allow a primary cardholder to transfer up to a defined points ceiling per month to a linked family member, while a travel loyalty programme could permit unlimited pooling toward a shared redemption goal. These parameters are configured at the programme level without custom development work.Integration With HR and Member Management Systems
For enterprise deployments where employees are the primary members — onboarded via Workday, SAP SuccessFactors, or Darwinbox — Xoxoday Loyalife can extend household linking to dependents registered in your HR data. This is especially valuable for employee wellness or benefits programmes where the family’s collective engagement contributes to overall programme outcomes.Tracking and Reporting Across the Household
Every transaction within a household is recorded at the individual member level but rolled up to the primary account for consolidated reporting. Analytics dashboards reflect both household-level engagement and individual activity in parallel. When a household member redeems points, the deduction is applied to whichever balance — shared or individual — the programme rules specify, keeping ledger integrity intact across all members. Xoxoday Loyalife’s householding capability is built to mirror real-world family participation patterns, making it well suited for retail, banking, travel, and employee benefits programmes where collective engagement drives stronger loyalty outcomes. Learn more: [Xoxoday Loyalife Help Centre — General](How does points transfer work between members?
Understand how Xoxoday Loyalife handles point transfers between linked accounts, including configurable limits and eligibility conditions.
How are earning rules configured in Loyalife?
Learn how programme administrators define and manage earning rules, multipliers, and tier-based logic within Xoxoday Loyalife.