Xoxoday Loyalife is a cloud-native platform with minimal infrastructure requirements — any organisation with a supported browser, internet access, and an enterprise subscription can launch a loyalty programme without on-premise installation.
Technical Requirements
Xoxoday Loyalife runs entirely in the cloud, so there is no server hardware to provision or software to install on employee devices. Administrators and programme managers access the platform through any modern browser — Chrome 90+, Firefox 88+, Edge 90+, or Safari 14+. End users interact with Loyalife through the same browsers or via embedded widgets inside tools such as Slack and Microsoft Teams. A stable internet connection is sufficient. Xoxoday Loyalife does not require VPN access, dedicated network segments, or firewall exceptions beyond standard HTTPS traffic on port 443.Identity and Access Requirements
To enable single sign-on and auto-provisioning, your organisation needs an active identity provider. Xoxoday Loyalife natively supports SAML 2.0 and OAuth 2.0, making it compatible with providers such as Okta, Azure AD, and Google Workspace. Your IT team will need the SSO metadata URL or XML file from your identity provider before the integration configuration call. If your organisation uses an HRIS such as Workday, SAP SuccessFactors, or Darwinbox, Loyalife can sync employee records automatically. The integration requires read-level API credentials or an SFTP export in the standard employee data schema — your account team provides the field mapping template at onboarding.Data and Compliance Readiness
Xoxoday Loyalife is SOC 2 Type II certified and ISO 27001 compliant. To satisfy your internal data governance requirements, you will need to complete a Data Processing Agreement (DPA) before going live. Your legal or procurement team handles this as part of the commercial process. Loyalife stores data in regional cloud instances. You must specify your preferred data residency region — currently US, EU, or India — during the onboarding intake form. Changing regions after go-live requires a formal migration request.Administrator Prerequisites
At least one named programme administrator with a verified corporate email address is required to activate the account. That administrator completes the initial programme configuration: defining earning rules, reward catalogues, and approval workflows. For organisations rolling out Loyalife to more than 500 employees, Xoxoday recommends designating a secondary admin before launch to ensure continuity. No developer resources are required for standard deployments. Organisations that want to embed Loyalife widgets into internal portals or trigger events via custom workflows will need access to a developer familiar with REST APIs and webhook configuration. Learn more: Xoxoday Loyalife Help Centre — GeneralHow does SSO setup work in Loyalife?
Step-by-step guide to connecting your identity provider with SAML 2.0 or OAuth 2.0.
Which HRIS integrations does Loyalife support?
Explore native connectors for Workday, SAP SuccessFactors, Darwinbox, and more.