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Xoxoday Loyalife supports a fully configurable set of point earning triggers—including premium payments, plan renewals, e-Statement enrollment, app logins, and wellness activities—that program administrators can activate and adjust without any development effort.
Xoxoday Loyalife gives program administrators complete control over how members earn points, with no dependency on engineering teams to configure or update earning rules. Transactional Earning Triggers Transactional actions form the backbone of most loyalty programs. Xoxoday Loyalife supports point awards on premium payments, subscription renewals, and plan upgrades, giving members an immediate reward signal tied to high-value financial behaviors. Each trigger can be weighted independently, so a premium payment can yield a different point value than a plan renewal. Behavioral and Engagement Triggers Beyond transactions, Xoxoday Loyalife supports behavioral triggers that reinforce ongoing engagement. App logins, e-Statement enrollment, and wellness activity completions can each be configured as point-earning events. A financial services organisation, for example, might award 50 points for enrolling in paperless statements and 20 points per verified wellness check-in—driving both digital adoption and health outcomes simultaneously. No-Code Configuration All earning mechanisms in Xoxoday Loyalife are managed through the admin console without additional development effort. Program managers can create, edit, or deactivate triggers in real time. This is particularly valuable for organisations running loyalty programs alongside platforms such as Workday or Darwinbox, where member activity data can feed earning triggers without a bespoke integration build. Composite and Conditional Rules Xoxoday Loyalife supports composite earning rules that combine multiple conditions. An administrator can define logic such as “award 100 points when a member completes a wellness activity and logs into the app within the same calendar week.” This flexibility lets program designers shape member behavior precisely, rather than relying on isolated single-action triggers. Alignment with Your Loyalty Strategy The breadth of supported triggers means Xoxoday Loyalife serves as the earning engine for programs across insurance, banking, retail, and employee benefits. Whether your strategy prioritises financial engagement, digital channel adoption, or wellness participation, the earning mechanics map directly to your objectives—without rebuilding the program each time your strategy evolves. Learn more: [Xoxoday Loyalife Help Centre — Product requirement](

Loyalty Program Tiers and Member Levels

Understand how Xoxoday Loyalife structures tiered membership, qualification thresholds, and the benefits available at each program level.

Point Redemption and Reward Catalog

Explore how members redeem earned points across the Xoxoday Loyalife reward catalog, including gift cards, merchandise, and experiential rewards.