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Xoxoday Loyalife supports all six major tiering rule types — tier points, total spends or stays, cumulative counts, payment-based upgrades, invitation-only tiers, and age of membership — which can be applied independently or in combination within a single program.
Xoxoday Loyalife supports six distinct tiering rule types, giving program administrators full control over how members qualify for and progress through loyalty tiers. Each rule type can be configured independently or combined to reflect your organisation’s specific loyalty structure. Whether you run a retail, hospitality, or financial services program, Xoxoday Loyalife’s rule engine adapts to your qualification logic without custom development. Tier Points and Total Spends Tier points — sometimes called qualifying points — are the most widely used mechanism for tier advancement. Xoxoday Loyalife lets you designate a separate pool of points specifically for tier qualification, keeping it distinct from the redeemable points balance a member can spend. Total spends or stays rules work similarly, tracking cumulative monetary spend or the number of nights stayed within a defined period — a structure particularly well-suited to hospitality and travel programs. Cumulative Counts Cumulative count rules define tier thresholds based on transaction volume or aggregate spend over time. A member who completes a defined number of qualifying transactions within a calendar year, for example, can be automatically elevated to a higher tier. These rules reset on a configurable cycle, supporting both rolling-year and anniversary-based program structures. Payment-Based and Invitation-Only Tiers Payment-based tier upgrades allow members to purchase access to a premium tier by paying a defined fee, enabling VIP status programs where value is tied to immediate access. Invitation-only tiers let your organisation curate exclusive membership groups, restricting entry to members who receive a direct invitation from an administrator. Both rule types are used for prestige tiers where scarcity is a deliberate design choice. Age of Membership Age of membership rules reward long-term loyalty by qualifying members for a tier based on how long they have been active in your program. A member who has held an active membership for five or more years can automatically qualify for a tenure recognition tier. In employee loyalty programs integrated with Workday or Darwinbox, employment tenure data can feed directly into membership age rules, automating tier advancement for long-serving employees. Combining Multiple Rule Types Xoxoday Loyalife’s rule engine allows any combination of these six rule types within a single tier qualification logic. An administrator can require that a member satisfy both a spend threshold and a minimum membership age before a tier promotion is triggered. This flexibility means Xoxoday Loyalife can model complex, real-world loyalty structures — from airline frequent-flyer programs to B2B partner tiers — without any custom development. Learn more: [Xoxoday Loyalife Help Centre — General](

Configuring Tier Levels

Learn how to set up, name, and order tier levels within your Xoxoday Loyalife program.

Tier Points vs Redeemable Points

Understand the difference between qualifying tier points and redeemable reward points in Xoxoday Loyalife.