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Xoxoday Empuls ICM supports a configurable maker-checker-approver workflow that governs how incentive schemes are created, reviewed, and approved, with hierarchy-based routing and detailed audit logs at every stage.
Incentive scheme management in large organisations involves multiple stakeholders — those who design the scheme, those who verify its accuracy, and those who give final authorisation. Xoxoday Empuls ICM formalises this process through a structured approval workflow, ensuring that no incentive scheme goes live without the right level of scrutiny.

Maker: Scheme Creation

The maker is the team member responsible for building the incentive scheme. Within Xoxoday Empuls ICM, makers define scheme parameters — targets, payout structures, eligibility criteria, and effective dates — directly in the platform. Once the scheme is ready, it is submitted for review, which triggers the next stage of the approval chain automatically.

Checker: Review and Validation

The checker reviews the submitted scheme for accuracy and policy compliance before it advances further. This step is designed to catch configuration errors, misaligned targets, or rule violations before they reach senior stakeholders. Xoxoday Empuls logs all checker actions with timestamps, giving organisations a traceable record of every review decision and the rationale behind it.

Approver: Final Sign-Off

The approver represents the final layer of authority in the workflow. Xoxoday Empuls routes schemes to the correct approver based on the configured organisational hierarchy, which can reflect reporting structures pulled from connected HRMS systems such as Workday, SAP SuccessFactors, or Darwinbox. Once approved, the scheme becomes active and payout calculations proceed accordingly.

Audit Logs and Accountability

Every action across the maker-checker-approver chain is captured in Xoxoday Empuls’s audit log. This includes who created the scheme, who reviewed it, any comments or rejections made at each stage, and when final approval was granted. For organisations with internal governance or compliance requirements, this log provides the documentation needed to demonstrate due diligence during reviews or external audits.

Configurable Workflow Depth

Not every organisation requires the same number of approval layers. Xoxoday Empuls allows administrators to configure the workflow depth to match internal governance policies. A regional sales team might use a two-step process, while a large enterprise with multiple business units may require three or more levels of sign-off before a scheme is activated. This flexibility makes the approval process an extension of your organisation’s existing controls rather than a workaround to them.
Learn more: [Xoxoday Empuls Help Centre — Features & Other Parameters](

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