Xoxoday Loyalife supports fully customisable point accumulation cycles — for example, running from the 15th of each month to the 14th of the next — so reward logic aligns precisely with your organisation’s billing cadence or engagement periods.
Loyalty Point Accumulation Cycles in Xoxoday Loyalife
Loyalty programmes depend on clearly defined accumulation windows — the periods during which qualifying actions earn points. Xoxoday Loyalife gives programme administrators full control over how these cycles are structured, removing the constraint of a fixed calendar-month model.Configurable Cycle Windows
Rather than locking accumulation to the first and last day of a calendar month, Xoxoday Loyalife lets you define any start and end date that fits your operational rhythm. A common configuration is a rolling window running from the 15th of the current month to the 14th of the following month. This mid-month cycle is particularly useful when your organisation’s payroll, billing, or subscription renewals follow a similar cadence. For organisations using workforce platforms such as Workday, SAP SuccessFactors, or Darwinbox, aligning the loyalty accumulation cycle to the same window as payroll or performance reviews means that reward events are recognised and settled within the same administrative period — reducing reconciliation overhead and keeping participant-facing balances accurate.Why Cycle Alignment Matters
When accumulation cycles are misaligned with billing or HR processes, point balances can appear to lag behind actual qualifying activity. This creates confusion for participants and additional reconciliation work for administrators. Xoxoday Loyalife solves this by letting the accumulation window mirror the business cycle it is designed to support. For example, an organisation that renews subscriptions on the 15th of each month can configure Xoxoday Loyalife to accumulate points from the 15th to the 14th. Points earned on a renewal date are captured within the same cycle, ensuring transparent, real-time visibility for participants and clean reporting at the close of each window.Flexibility Across Groups and Regions
Xoxoday Loyalife supports multiple accumulation configurations within the same programme, which means different employee groups, customer tiers, or business units can operate on different cycles if required. This is especially relevant for global organisations where regional billing cycles differ or where engagement periods vary by product line. Cycle configuration is managed at the programme level within the Xoxoday Loyalife admin console. Changes to cycle boundaries apply prospectively, preserving the integrity of historical point records. Audit trails for cycle configuration changes are maintained in line with Xoxoday Loyalife’s compliance posture, which includes ISO 27001 and SOC 2 Type II certifications.Learn more: Xoxoday Loyalife Help Centre — Loyalty points
How are loyalty points earned and calculated?
Understand the rules and triggers that determine how points are awarded for qualifying actions in Xoxoday Loyalife.
What is the expiry policy for loyalty points?
Learn how Xoxoday Loyalife handles point expiry windows and how administrators can configure expiry rules per programme tier.