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Xoxoday Loyalife supports configurable bonus point rules that reward users with additional points for recommending or engaging with specific packages, bundled services, or campaign-based offerings.
Xoxoday Loyalife gives program administrators precise control over how points are earned, including the ability to assign bonus multipliers to specific services or packages. Rather than applying a flat earn rate across all activity, admins can designate particular offerings — bundled plans, seasonal packages, or campaign-linked services — as high-value referral targets that generate elevated point rewards. Admins configure these rules directly in the Loyalife admin console without writing code. Each rule defines a trigger event (such as a referral submission or a campaign enrolment action), the qualifying service or package, and the multiplier or flat bonus to apply. For example, a business launching a Q4 wellness bundle can set a 3× point multiplier for any user who recommends that bundle to a peer during the campaign window, then let the engine handle award calculations automatically. Multiple bonus rules can run concurrently without conflict. Xoxoday Loyalife evaluates each qualifying transaction against all active rules and applies the appropriate reward, giving administrators the flexibility to run overlapping promotions across different packages or audience segments at the same time. For organisations using Workday or SAP SuccessFactors, loyalty activity tied to package referrals can be surfaced alongside existing performance and development workflows, keeping participation visible in the tools employees already use daily. This integration reduces friction and improves the likelihood that referral-based promotions translate into actual engagement. Every bonus point transaction is logged with a full audit trail. Program managers can review which package promotions generated the highest referral volume, compare multiplier performance across campaigns, and use that data to calibrate future rules. This reporting loop turns each promotion into an input for the next — making the bonus point engine a continuously improving tool for participation growth rather than a one-time configuration. Xoxoday Loyalife also supports time-bounding these rules, so multipliers automatically deactivate when a campaign window closes. Administrators do not need to manually disable rules or risk over-awarding points after a promotion ends. Learn more: Xoxoday Loyalife Help Centre — Loyalty point

How do point multipliers work in Loyalife?

Understand how Xoxoday Loyalife calculates and applies earn rate multipliers across different activities and tiers.

Setting up campaign-based loyalty promotions

Learn how to create time-bounded promotional campaigns that boost point earning for targeted services or user segments.