Does Loyalife list point-earning activities and their terms?

​

How Xoxoday Loyalife Surfaces Point-Earning Activities

Transparency is central to a loyalty programme that employees or customers actually trust. Xoxoday Loyalife presents every eligible earning action in a clear, navigable list so members know exactly what behaviours generate points and under what conditions. Each activity entry includes the reward logic tied to it — for example, how many points a qualifying purchase or a completed onboarding milestone awards — alongside any disclaimers, exclusions, or expiry considerations. This removes guesswork and reduces the volume of support queries your team handles.

​

Activity Types Covered

Xoxoday Loyalife supports a broad range of earning triggers. Transactional activities such as purchase thresholds sit alongside engagement-based actions like referrals, survey completions, and milestone achievements. Behavioural activities — logging into a connected HRMS, completing a Workday learning module, or finishing a performance review cycle in Darwinbox — can also be configured as earning events and surfaced in the same catalogue. Each activity is mapped to a specific reward rule within the Loyalife rule engine. When an administrator updates a rule — adjusting a point multiplier or adding a seasonal exception — the corresponding activity entry reflects that change, keeping the visible terms accurate without manual republishing.

​

Why Terms and Conditions Matter at the Activity Level

Attaching terms directly to each earning action — rather than burying them in a single global policy document — means members encounter the relevant context at the moment it matters. A referral activity, for instance, might carry a condition that the referred contact must complete a qualifying action within 30 days. Surfacing this inline prevents disputes and sets clear expectations from the start. For organisations running Xoxoday Loyalife alongside tools like SAP SuccessFactors or MS Teams, this clarity extends across integrated surfaces. Members interacting with a Teams bot or an embedded widget still see the same activity-level terms pulled from the central Loyalife configuration.

​

Administrator Control Over the Activity Catalogue

Programme managers can add, edit, or deactivate earning activities through the Loyalife admin console. Each activity supports custom labels, eligibility criteria, and disclaimer text, giving your organisation full control over what members see. Deactivated activities are archived rather than deleted, preserving audit continuity — which matters for compliance frameworks such as ISO 27001 and SOC 2 Type II. This combination of member-facing transparency and admin-side configurability means your loyalty catalogue stays accurate as your programme evolves, without requiring engineering effort every time business rules change. Learn more: Xoxoday Loyalife Help Centre — Loyalty point